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We have used this app for managing discounts for our customers. It works well and is easy enough to use. When there was an issue, the customer support was responsive and helpful. Thank you
Thank you for your kind review. Your feedback is much appreciated! We are always happy to support our merchants to keep them on the road to success. Thank you for choosing Bold!
Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!
Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!
I absolutely love your company's mission; your cause is very special.
Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!
Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.
Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!
Excellent app - very easy to work with and intuitive. I was able to set up tier discounts and all the rest of the features with ease. The app works fast and helps us out a ton when it comes to our B2B needs.
Another note: The support team has been excellent and very accommodating even with specific requests. I must give a shout-out to Carter - he helped us all the way through the installation process and is always available and ready to help us with anything.
We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!
I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.
I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer.
Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.
It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!
We use this app to manage pricing for our most loyal customers and our resellers. Works well for us and great customer support. Support has been excellent. Special shout-out to Cam, super responsive and helpful.
This app is excellent. The support team are incredible, not just fixing an installation issue I had but even tailoring it to exactly what I wanted. Amazing stuff! :)
Thanks so much for the review; we really appreciate you taking the time out of your day to write it! We're so glad that our support team was able to work with you to get the installation fixed and working, and making sure the app looked how you wanted it to on your store. :-)
Please let us know if we can help you with anything else!
Great app, but even better support, especially when it comes to integrating with our theme, and with Bold's other apps that we use. Danni stands out as a tremendous support person & coder, who has gone above and beyond. I'd say she is an invaluable asset to BOLD.