전체 평점
4.5
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2019년 8월 21일에 편집됨

I had an install issue and other issue too. Charles and Raphael followed up and helped me overcome the challenges. Their customer support is awesome. Thank you BOLD team for the wonderful service! It's not easy but Keep up the great job!

Good luck!!

Fab Value Products
미국
앱 사용 기간 2개월
답글 BOLD개 2019년 8월 21일

Hi there, thank you very much for the review! We're so happy to hear that our support team was able to help you overcome the challenges you were facing - we love being able to help our merchants succeed. :-)

Thank you so much for the kudos; please let us know if there's anything else we can help you with!

2016년 2월 18일

Fantastic customer service!!

Amaranthineblooms Uk
영국
앱 사용 기간 2개월
2021년 4월 10일

Honestly customer service is great. initially Having some issues with app, but customer service try to resolve the issue as they can. So far they have been able to resolve the issues. Especially bhumi, she is the best assist i ever have. Thank you bold app

Oneweld Supply
캐나다
앱 사용 기간 2개월
답글 BOLD개 2021년 4월 15일

So happy that Bhumi provided great support! Thank you for the kind review and thank you for choosing Bold. Anytime you ever need us we will be there to help!

2020년 5월 9일

This app is so crucial with our business - we are doing 6 digit revenue in monthly sales and growing at 300% MoM

Unfortunately, months of months of issues with checkout - the wholesale application is rampant with bugs. Wholesale price randomly does not apply to orders. Our customers will therefore either abandon the cart or we would have to refund them manually. It's very annoying especially as a rapidly growing business that this app cannot do its simple job.

It does NOT work with third-party checkout buttons like Amazon Pay, PayPal, Apple Pay, Google Pay, etc.

As another reviewer mention - It does NOT work with Shopify discount codes. SO a lot of times will have to create an order manually just to apply a special discount code/credit that we issued.

Basically, for whatever reason, our customers will order X amount and the pricing will revert back to regular pricing without any wholesale price breaks applied as it should have. Can you imagine, having to tell customers on your IG DM to "please try another browser or redo the order in private browsing and get back to us if it works - if not we will create the order for you manually"

NOT A VERY DEPENDABLE APP AND WE ARE LOOKING FOR AN ALTERNATIVE AS WE WRITE THIS.

Rue Porter
미국
앱 사용 기간 3년 초과
2021년 6월 2일

Bad customer service ,bugged app .really bad experience. lost a lot of money due to this app. I wouldn't recommend any bold apps ,overly priced

Nature's Blends
영국
앱 사용 기간 3년 초과
2014년 7월 6일

Fantastic App. Another great move Bold Apps! Easy to set up and configure. Exactly what we needed to offer custom pricing levels with fixed dollar values. And again, the tech support for this app and all other Bold Apps we have installed is amazing. Well worth the install. 5+ stars.

Vancity Vapor
캐나다
앱 사용 기간 2개월
2020년 3월 25일

Since using the app, my AOV increases 20% in overall. Customer service is excellent. He responded to my requests and solved my issues very quick. Thank you so much Kelsey!

Kenviz
영국
앱 사용 기간 2개월
2014년 1월 24일

What a useful app! This was exactly what I was looking for.

NEHGS
미국
앱 사용 기간 2개월
2015년 1월 26일

I really like this app's approach to discount pricing. With our site, coupon and discount codes were having a negative effect. Customers would leave checkout, look for coupon codes, and they may or may not return (and if they did, they would pay less than they were already willing to pay). This is such a better way of handling discounts in my opinion--especially for creating wholesale- or commission-based customer accounts. I will say the installation is a bit of an undertaking, but they do provide a detailed guide for getting it done. If you're somewhat comfortable with coding, you can take this approach. But, the customer support is great and very responsive, so just take advantage of that if you run into any problems. Thanks guys!

The Vape Vet Store
미국
앱 사용 기간 2개월
2014년 6월 18일

It does provide an alternate login group-- a wholesale log in, in my case, with alternate pricing-- but I find the individual item editing a little clunky. Still learning how to use it well.

Medina Mercantile
미국
앱 사용 기간 5년 초과