Custom Pricing: Wholesale B2B

Great App - a bit fiddly if there are lots of variants but once set up it does the job nicely.

Great support team too.

We just installed the app for our online store and anticipate it will be a great addition especially for our wholesale buyers. Great client service from the app developers!

Great app! Not a 5 star rating yet as some features could be added. Like differentiating the shipping costs for normal customers and wholesale customers (we offer free shipping to normal customers at 20 EUR... not for wholesalers!). Otherwise easy and nice help desk.

Still just testing the app. We did the liquid Install ourselves and it messed up the entire store, tone of error messages etc.. Had them to the install and still had error messages. So we did a full app removal and had them do it from the beginning. And now it is up and working without error codes. Definately recomend them doing the install from the beginning.

This app works well once you understand clearly how customer tags function. If your applying the CSP groups to your whole customer list then its very easy to do right inside the app. If you want to assign CSP's to specific customer groups, a little bit of pre-tagging in your customer list is needed, but its easy to do via import/export customer lists in Shopify. I had some difficulty in the beginning because I was not using the tags properly, but the BOLD apps support crew helped me sort it out and get it up and running right.
A feature suggestion I have is if BOLD could add a tag filter rule for "time", whereas the money spent rules would apply for a specific term such as a "year"; this way I could require my membership group to meet the spending requirements on an annual basis to maintain the preferred discount level. Very good app!

I installed this custom pricing app from a recommendation thinking it was the quantity breaks (QB) app. I also configured it and installed the subsequent module code for custom pricing and quantity breaks thinking it was just the quantity breaks.

I reached out to customer service chat and spoke to a Kelsey. It was a great experience! I only wanted the QB app. They helped me uninstall what I had installed initially, publish my back up theme, then walked me through to install just the QB app. What we realized is the QB app rolls into the custom pricing version. Somehow, my settings were saved.

In conclusion, my understanding is that the QB module code is only installed on my store, not both modules. I feel better that dormant code is not sitting in my files.

I have yet to get a sale but a encouraged by the customer service excellence so far.

The install part is intermediate level difficult, but I took my time and reached out for help when I needed to Kelsey.

I would recommend a way more simple install process. Maybe, a walkthrough wizard of some sort. This process could have gone way out of control for me and very overwhelming.

Not liking how files stay dormant when you uninstall. This would mean I would have to manually remove any and all code to clean my theme or just publish my backup.

We will see how it goes, but so far so good, overall.
Thanks!

I love Bold apps, they are extremely helpful and easy to implement. I was really impressed with the level of service Rajni provided.

The app didn't work well for us because we have too many variances which didn't leave enough room for the wholesale pricing variances. However, it has great potential. The customer service was outstanding.

I won't give the app 5 stars because that would mean it was perfect from the moment I installed it. Let's face it though - with so many Shopify themes and variables can we expect that of ANY app? I had a few issues with the wholesale prices reverting back to retail during the checkout process - which is very frustrating to my wholesale customers since we had to manually create their orders each time. BUT - it was quickly fixed. Support Team definitely gets 5 Stars! This is the 3rd Bold App I'm using.

Just getting stared with the app, but I had really good customer service with getting this app installed. BOLD was responsive to my requests after we got the process started.

The only issues I had were "Automatic theme update" failed and the "Expert theme update service" link was broken. I wound up going to the BOLD website to create a ticket for support to look at.

Birpal was 5 stars great. Getting to him was a little difficult, hence the 4 star BOLD rating.