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Great app to service both retail and wholesale customers professionally on the same website! Easy to set up and super easy to use. Opens the door to so many more sales!
The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!
Thanks a lot for your review! We're glad to hear how well our apps are working for you. Also loving the way your product pages are set up!
OK, so when this bad boy is up and running it's great! We can assign a "dropship" tag to our dropship accounts, and bring in all those orders through our normal website! Great time saver and looks professional too...
Only reason for losing 1 star is the awkward set-up process. You have to search for specific terms in the code, which more often than not is not the same text as the examples....
Don't worry though, a moderate 1-off payment and the super clever folks at bold apps will do that for you!
I would almost say that Bold should offer to implement the code as standard FOC for new customers, and then it would be 5 Star the whole way!
Great app!
The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails
Hi there, I'm sorry to hear about the concerns you have about our support team. I can assure you that our support team does the best they can to tackle tickets with the utmost urgency. This being said, it's clear that your experience wasn't satisfactory. I can see that our app specialists have reached out to try to resolve the issues that you're seeing; we'll be more than happy to help however we can.
This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!
Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri
Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)
I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!
We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.
So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install
Thank you so much for this app
i'm using it and it is helpful.
i like it. and i recommend it for sure.
I have been trying to use this app for some time (I paid $500 extra for integrations with other Bold Apps). They keep making promises about how they will change the displayed prices etc. However, after waiting six months for the promised changes I give up. Bold wants your money but cannot follow through. I am out $500 plus countless hours and $50/month fee.