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Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.
We are so sorry to hear about your experience. Due to change in our ticket submission process, you received an automated reply from the system. We will certainly review our process! Thank you for your feedback. Our deepest apologies once again!
Great response and knowledgeable
Finally; an app that takes care of my wholesale problem! Thank you so much for making it easy and inexpensive!
Superb app - does the job it's supposed to do and gives you that fantastic ability to reward your most loyal customers based on their spending/buying behaviour. Fantastic app, super fast and helpful support. 5 "Super Scoops" of Awesomeness to this team of developers. ;)
I love this app!!! I looked for an app that we could use for our wholesale accounts and started out using a different shopify app. It was not powerful enough and did not have enough variation to suit our needs. This Customer Specific Pricing has everything we need and more. So far we have been able to use it with all of our wholesale accounts and look forward to using this app for marketing ideas for our retail customers. I would highly recommend this app.
Update: We've continued to use this app for almost a year and it continues to exceed our expectations.
I've been dealing with Cam and the follow up service and customer support is fantastic. This app has been able to provide exactly what we need. Super easy to use and couldn't be happier :)
Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!
Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!
I absolutely love your company's mission; your cause is very special.
Elegant flexibility and first class support. This app is a home run. Highly recommended.
Stoked this app is available. 75% of our business is Wholesale and this makes online ordering MUCH MUCH easier for our clients. Also Mohammad has been a really big help when we needed customer service with the app. I would highly recommend this app if you would like to offer price breaks for returning customers, wholesale customers, family or friends that want to order directly, this is easier than a coupon code.
Super easy! It was ready to import my wholesale customers within minutes! Paid the $40 to have them install my code since I am not well versed in web jargon which was totally worth it!