Bold Custom Pricing: Wholesale , 1 069 vurderinger
Raffiner
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Etter vurdering
It is an excellent app. The team especially Cam was highly supporting and helped us get our task done on time. I highly recommend this app. The best team ever. Thank you.
We added this app to Shopify to provide our best customers with additional discounts. Unfortunately the app stopped functioning properly. Without a request, it looks like Bold Support logged into our website, created custom orders, but nothing was communicated. Called Support, waited for 15 minutes and then robot told me to call back later.
Support contacted me very quickly to help resolve the issue. Will update once issue is resolved.
Hi there, I just wanted to apologize for the less-than-exceptional experience you have had so far with our support - that's certainly not what we want for our merchants!
It looks like our support specialist, Guri, has been in contact with you and was able to get the issue fixed on your theme after doing some testing and making necessary changes. We hope that everything is working on your end; could you please let us know if you're experiencing any other problems? We'd love to get everything solved for you!
Customer service has been outstanding. A lot of great features and very flexible matrix to price your customers in a multitude of ways. Pausing groups in order to make changes has been improved to make it more intuitive and easily tracked
Highly recommended
Decorators Supply
The customer service Nir provided was outstanding!!! I wish every customer service rep handled there customers Like Nir.
Great support and great product. Just what I've been looking for to create a customer loyalty program!
This is an excellent app, and supported by excellent people like Mohit. Thank you for all the time and effort you put forth for us. We highly recommend Bold!
4 1/2 stars if we could. We love this app, it allows us a level of customization that is extremely valuable.
There are only 2 reasons it isn't 5 stars;
1) No 24 hr support.
2) The process of having to pause the app, make changes and then resume it is a bit of a hassle.The more pricing levels and inventory you have the longer it takes to update.
Great App,
One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app...
Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...
The concept of this app is great, but has created several issues for us.
The communication from Bold has been great, but they don't seem to understand what is going on or how to fix it.
Each time I reported an issue, they fix that but a new issue appears. I seem to be going around in circles.
I have decided we don't need the app more than we don't need the hassles in trying to get it working correctly.
The other apps I use from Bold (Loyalty Points & Sales Motivator) are working well and I recommend these apps.
A must have app to increase AOV. Charles has been so helpful and took the entire day to work on some problems I was having. I've never left a review for any app period but wanted to, just to shoutout Charles.