BOLD Custom Pricing: Wholesale

What is there to say the app does what they said it would do, it works perfectly, I had them install the app also which was painless and fast, really good app.

Bold gets 5 stars because of Ryan who went above and beyond to fix the issues with pricing on my store. Because of his incredible commitment to the customer experience, he changed me from a detractor to delighted. Thank you Ryan!

Bold Apps.

Amazing as usual.

3rd app from these guys.

If you don't have them get them.

Simple.

Kevin & Brenden are superstars.

You rock guys, keep up the good work!

I think this app had great potential, and I would love to revise my review if I could get some straight answers from support, but support is lacking. 1st, we could not get the app to display proper pricing right from the start, VIP was charging members 10% more in addtion VIP lower pricing was being displayed in section page results for non VIP members. After paying Bold $150 to assist with the install, the same issues were still happening less the 10% more factor. Could not get an answer from support for almost a week. Finally got this resolved when I cancelled another Bold app that was not working in conjuction with this app, and Bold email asking why we left? Bold finally responded after my email frustrations with their support and challenges we faced. Within a day, the issue was resolved. So the new issues are that in order to change a price, add an item or change a variant, you need to disable the program which takes about 1 hr per 1000 variants (which means your VIP is down during that time) and then same amount of time to turn back on. If you have 6K variants, that's 12 hours of downtime. I think this app is made for companies with a few variants, but for a larger company there has to be a better way. I also do not trust the App for properly tagging customers VIP after purchase, Bold said it takes about 15 minutes to tag after VIP membership was purchased, but we are seeing alot more time and have to manually tag customers ourselves. For now, we have too many that signed up right away and have to keep this for a little longer until we test another app that will work for us.

Great App - a bit fiddly if there are lots of variants but once set up it does the job nicely.

Great support team too.

We were looking for a wholesale pricing solution for our shop and Bold came highly recommended by several other online shop owners. The whole process was simple and the customer service was outstanding. They installed the app, tested it and tested it some more and when I had a follow-up question it was answered immediately.

We HIGHLY recommend Team Bold and the Wholesale app!

This app has allowed me to have a rocking business model and all automatic. A must have for recurring customers!

Great customer service, speedy response. I can't wait to get this app up and running!

Great App. I love the Bold apps - easy to use and very powerful.

Cody and Brenden were amazing and helped me with everything I needed within the app. I have had a great experience with the chat and app in general. Thank you!