Omtaler (1 072)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
3. september 2014

Great app! Not a 5 star rating yet as some features could be added. Like differentiating the shipping costs for normal customers and wholesale customers (we offer free shipping to normal customers at 20 EUR... not for wholesalers!). Otherwise easy and nice help desk.

Tattyoo
Sveits
29 dager bruker appen
3. september 2015

This app is crucial if you using another invoice system (like Suffio) to invoice your wholesale (or discounted) customers. The invoicing apps for Shopify lack in the area of transferring the discounted prices to line items and is quite confusing to your customer. The detailed pricing option on Bold Customer Pricing allows you to transfer the discounted price to your invoices. Its great!

Little Brown Dog Southern Trade Co
USA
Rundt 1 måned bruker appen
26. juni 2015

Customer Pricing has all the features I need to serve both retail and wholesale customers from one website. I had a few issues integrating it with my theme at first, but Support was fast and got everything up and running quickly. Just one of several Boldapps I'm using.

Croley Guitars
USA
Rundt 1 måned bruker appen
9. september 2015

This app has allowed me to create tiered pricing for our customers and has been an immense help!

Vicci Design
USA
Rundt 1 måned bruker appen
12. juni 2019

Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)

Intact
USA
1 dag bruker appen
BOLD svarte 24. juni 2019

Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!

By the way, your hair primer sounds amazing!

29. mai 2014

This app works well once you understand clearly how customer tags function. If your applying the CSP groups to your whole customer list then its very easy to do right inside the app. If you want to assign CSP's to specific customer groups, a little bit of pre-tagging in your customer list is needed, but its easy to do via import/export customer lists in Shopify. I had some difficulty in the beginning because I was not using the tags properly, but the BOLD apps support crew helped me sort it out and get it up and running right.
A feature suggestion I have is if BOLD could add a tag filter rule for "time", whereas the money spent rules would apply for a specific term such as a "year"; this way I could require my membership group to meet the spending requirements on an annual basis to maintain the preferred discount level. Very good app!

epanal.com
Panama
25 dager bruker appen
29. november 2019

I installed this custom pricing app from a recommendation thinking it was the quantity breaks (QB) app. I also configured it and installed the subsequent module code for custom pricing and quantity breaks thinking it was just the quantity breaks.

I reached out to customer service chat and spoke to a Kelsey. It was a great experience! I only wanted the QB app. They helped me uninstall what I had installed initially, publish my back up theme, then walked me through to install just the QB app. What we realized is the QB app rolls into the custom pricing version. Somehow, my settings were saved.

In conclusion, my understanding is that the QB module code is only installed on my store, not both modules. I feel better that dormant code is not sitting in my files.

I have yet to get a sale but a encouraged by the customer service excellence so far.

The install part is intermediate level difficult, but I took my time and reached out for help when I needed to Kelsey.

I would recommend a way more simple install process. Maybe, a walkthrough wizard of some sort. This process could have gone way out of control for me and very overwhelming.

Not liking how files stay dormant when you uninstall. This would mean I would have to manually remove any and all code to clean my theme or just publish my backup.

We will see how it goes, but so far so good, overall.
Thanks!

Furry Bud
USA
24 dager bruker appen
BOLD svarte 2. desember 2019

Hi there. Thank you so much for leaving such a detailed review of your experiences and thoughts. We really appreciate it!

First off, I'm really glad to see that Kelsey was able to work with you through the app reinstallation and to answer any questions that came up during it.

It looks like there may have been some wrong information communicated, or a miscommunication; unfortunately, even when you install just the Quantity Breaks module, since it is integrated into Custom Pricing now, that code is also installed in the event that you wanted to turn Custom Pricing on.

Even though our team of installers is happy to do both code installs and uninstalls, if you wanted to continue using Quantity Breaks, we would need to keep the Custom Pricing code on there since they are intertwined. Sorry about that! I understand you are uneasy with having code laying dormant in your theme files, however I can assure you that this shouldn't cause any site loading or speed issues.

With that being said, if you ever want to uninstall one of our apps, you can reach out to us and our expert install specialists would be happy to remove any code of ours, so that it isn't staying in your files.

Regarding the installation, we do have a Help Center with installation documentation (not sure if that's what you used) to walk you through the process, although in the case of this app, it's quite complicated. Our installers are also available to help with any app installations, since it can be difficult!

We hope you continue using Quantity Breaks, and we look forward to seeing your success with it!

19. februar 2020

I love Bold apps, they are extremely helpful and easy to implement. I was really impressed with the level of service Rajni provided.

Honest Flower
USA
24 dager bruker appen
16. mai 2017

These guys are top-notch! Custom coding, customer service, turnaround times were all fantastic! I highly recommend them to anyone considering wholesale content on their site.

High Voltage Detox
USA
Rundt 1 måned bruker appen
9. april 2019

very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.

Ah bonita Boutique
USA
20 dager bruker appen
BOLD svarte 10. april 2019

Hello there, thank you for your review. I just wanted to send my sincerest apologies that your initial experience with our support team was less than adequate.

We look forward to connecting with you over the phone sometime today to help you with setting up the app!