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I ´ve been trying to install this app on my site and I am still trying. I hope this situation will change asap as it have passed two weeks since I installed the app and is still not working properly.
Great app with good features and customer service. The only reason it is missing 5 stars is because of one specific feature we're missing due to integration with other apps. Other than that it is pretty darn good!
Horrific app thus far. Made many of our products "unavailable" to everyone during the busiest time of the year. Had to uninstall, and we're stuck with going though each and every product in our store to dig out an gut all the damn tags they added (which, mind you, EVERY customer could now see). This app has actually pushed us to moving to a different platform from Shopify for our wholesale needs. A staggering amount of hours wasted, lost sales, etc.
Took them several business over the "3 Business Days" quoted to them to instal the code that I PAID THEM TO DO! Any offer of refund? Nope? Poor communication? You betcha.
All these great reviews you see? Bold Apps bribes folks with 2 free months if you post a review after the installation.
Bold ran into numerous problems on Black Friday with their apps, and have yet to get their act together. I can't get back the hours wasted on gutting this POS from our site, but I'd recommend looking elsewhere
If someone from Bold wants to contact me and correct this, I'm all ears, but failing at the worst possible time is pretty unforgivable.
Day 2 of the "Fix"
Dev staff and President of the company swear that they've fixed the issue. I randomly check 6 products, and 5/6 still have artifacts and variants of the previous install despite being asked repeatedly that they be removed.
The president (Jason) is now sending me smiley face emoticons in emails while explaining away their piss-poor performance. That's incredibly insulting as a customer, and the absolute last thing I want to see or deal with a week out from Christmas. I simply do not understand why anyone can think that's acceptable.
I paid for the install and it was installed properly however all the wholesale pricing showed up on my rich pins on Pinterest and Facebook, Before I could catch it, several customers order from the wholesale price. I contacted Bold and their solution was to make duplicate products of my entire store (not doing that). 90% of my traffic comes from Pinterest so I need an app that is Pinterest friendly. Not happy at all for a program that would cost me $300.00 per year.
With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.
Cody was very helpful. The concerns I had were solved very promptly by Cody. I haven't used the app yet but cody was very helpful. Guri too
Wrong - They forced me to say this and never even helped me in the end.
Hi there - thank you for taking the time to leave us this feedback.
We're very sorry to hear you were not satisfied with our service! As of this morning, the installation of Custom Pricing has been completed - we're very sorry it took longer than usual. Sometimes, other apps will conflict with our apps' ability to work properly, and it takes some extra time for our support team to make things work properly due to the conflicts.
We're happy to share that the app is up and running on your store now, as Cody has mentioned in an email. Should you prefer to discuss this over the phone, Guri is more than happy to give you a call.
Please let us know what you'd like to do! We'd really like to rectify things with you, and are again very sorry about any trouble this has caused for you.
I've been looking for a wholesale app for awhile. Made the mistakes of not turning off groups that created a nightmare so I had to uninstall the app and vix all variants it created.
Well while looking for another app made the mistake of reinstalling this one again. Charged me $50 and didn't understand why till I realized it was the same app I tried the previous week. Cancelled it again.
BEWARE if you are not careful this app will show all your wholesale pricing to everyone and it's not an easy fix. It creates extra variants and it is time consuming as all hell
The app is very useful if you want to up your average basket value.
I had an issue with my code, Priyanka from the support team helped me out in no time. Fast and efficient. Thank you.
Installation was a bit tricky but I was able to figure it out.
Please someone remove tha pp,, as it stopped working... please i need the code gone as I cannot add any new quantity break app until its removed