BOLD Custom Pricing: Wholesale

I think you guys have a great idea in this product but may need to work on the installation and troubleshooting of it. We had to remove it from our site because it ended up ruining a lot of our pricing and due to the nature of the install/ uninstall, we now have more work on our hands then we did when we started. If you guys are able to pay them to set it up on your site for you, it should work like a dream. It just wasn't a price we were willing to pay for it.

Very good customer service, quick installation and easy to use.

Excellent app and dev team, we wanted a login that allowed wholesaler to purchase in case quantities and with wholesale pricing and it did just that! Very very easy.

Launched a new site for our e-commerce business that has many different channels, wholesale, direct to consumer, and brick and mortar. Delivering the best user experience was really important to us, and customer pricing app solved a huge problem our business had. Delivering the same user experience our online customers have to our wholesalers. This app is pure gold! Support is great as well, to boot. What more could you ask for!

These guys have the best customer service. We are in the process of replacing all of our apps with the Bold suite. They work very well, if there's ever an issue their technical team will get it resolved lightning quick.

I AM SO DISGUSTED WITH THIS APP AND ITS TECHNICAL SUPPORT. I paid $40 for the app to be installed. It was not working properly so they had to go in to make changes (FYI it does not work with swatches so if you use swatches they want you to pay $150 for them to make it work. Also does not work with product preview pop up pages) totally bogus. In there attempts to fix a liquid error caused by the app they managed to screw up several things on my template on two different occasions. They then stopped responding to emails after slaughtering my website. Shopify was able to fix one of the problems but because it is not a Shopify bought template they could not fix all of the problems. They were able to pin point why and how the problem happened but said either bold or my template designer would have to fix the rest of the problems. My template designer wants $200 to fix it and I am afraid to let Bold (the makers of this app) anywhere near my html code again. If you cannot install the app yourself and your template was not bought on Shopify I would advise against hiring Bold to install it. Oh yea, Shopify said my template is very intricate so they felt the tech support at bold was just not "tech savvy" enough to know how to navigate it without causing issues. Lucky me!
If anyone wants to read the emails between me and this company feel free to reach out to me.

**THIS REVIEW WILL BE CHANGED ONLY IF BOLD IS ABLE TO FIX ALL PROBLEMS THEY CAUSED ON MY WEBSITE WITHOUT CAUSING MORE! I WILL NOT PAY FOR THERE MISTAKE**

Bad customer service, had to wait so long to get an answer that is not good answer and it's very complicated to know who you have to talk to.

This app bugs with many things like Facebook shop if you have sizing variants.
All prices are being visible by your Facebook followers !!

It bugs also the filters app because it create for example ( small-retail, small-wholesale...) so you have many many filter unnecessary.

It slow down the website, very much !!

The hide tags is not clever, it would have been better to make a ( -show ) tag instead of -hide, and choosing not to be visible it's the native solution of Shopify, so the default visitor don't see anything and you avoid many tags for nothing.

It double the inventory size because of the way it multiply the variants in order to the quantity of your type of pricing...

It creates to much tags that is really not friendly user and not clean in the end if you want to have a simple preview of your tags.

Well,
I don't recommand that app if you us many apps like me.

Great app. Brilliant, speedy support!

Great app that allowed us to avoid cloning our store for non-members. The support offered by Bold was INCREDIBLE - we had some issues when trying to use the app and they went above and beyond with troubleshooting the issue, adding code to correct it, and also with every customization/tweak we wanted to make.

Quite a solid plugin, not that easy to install ;) But once it's installed it's great. Tech Support is quick and efficient!