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We've been waiting for install for over 2 weeks, have chased every two days, have raised support tickets and just been ignored, but we're still charged for the app. Would avoid if their customer service is this bad.
I'm so sorry for delay on the installation. Our team has reached out to ensure that the correct app version is being installed based on the features that you are looking for. Our installation team is currently reviewing the ticket and is committed to resolving this as soon as possible.
Great App backed up by a quick helpful support team. I would highly recommend.
Great app! Just started using it and it works great.
I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully.
I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them.
The support has been amazing. They helped me install it for free. And they have been quick to answer any question.
We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.
Very pleased with this app so far!! Utilizing it for our wholesale operation.
We have only really used the app for a week now. We do like it for the most part. It mainly does what we need. There was a couple things that we requested help on and they immediately got back to us with an answer. The liquid installation was done within a day. Would definitely recommend this app!
Of all of the apps we have installed on our stores, this one is by far the most important. It allows us to set up multiple pricing tiers for different types of clients, set up pricing tiers for our wholesalers and distributors and we are also getting ready to introduce a club pricing feature for large groups and organizations. I don't think we could run our website the way that we want to without this app.
The app does what it promises, yet I'm more impressed by their customer service. They helped me out with EVERYTHING and at a very rapid speed as well. Big shoutout to ma boy Eric, he solved all of my problems!
Hi there! Thanks so much for the review; we're really glad to hear that you're enjoying the app, and our awesome customer service team! We strive to offer top-notch support, and we're glad that's what you received. :-)
Eric is an absolute gem, and is amazing at what he does. We're glad you had the pleasure of working with him! Please let us know if we can help you with anything else going forward!
My business runs on Wholesale and Retail and when i first built my website i was searching for a third party app that provides wholesale. As one of the shopify experts recommended, i decided to try this app. After using it for the first few days, i liked how it was simple to use and that retail customers would see the retail prices and wholesale would see wholesale prices while logged in and provided wholesale rights of course and best of all (All on 1 website domain). I'd say this is the best app you can get for the money on here, Bold wholesale service is 10/10 as well, always helps quickly.