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Customer service is stellar especially Kelsey <3 Thank you so much for your quick and accurate responses!
Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri
Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)
The BOLD Customer Pricing app has saved countless hours for our team. For each product we select, wholesale pricing tiers are created automatically. This adds up to hundreds of variants created automatically, that would take days to set up manually. Where Shopify has struggled to create anything for wholesale/reseller pricing, this app has made simple. On top of that, Mohit with their support team helped update the scripts and correct customization, providing details of the updates along the way. Absolutely phenomenal support for an app that is critical to our success.
Awesome service, quick and reliable! If you need assistance with their products, they are a big big help!
Thanks so much for the review - I'm glad to hear that our support team was able to help! Please feel free to let us know if you need anything more, and we'll help out however we can. :-)
Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!
I have used the Bold Custom Pricing Wholesale App for 2 years and 1 Month now. I can't believe that I have not written a review for it yet. Better late than never.
I wouldn't have been using this App for the past 25 months if I didn't love it. I like how I can choose whether or not to use variants. The only thing that I do not like about the non-variant method is that I can not use coupon codes during the checkout. This is a Shopify limitation and has nothing at all to do with the Bold Custom Pricing App. Come on Shopify! Make it possible to use multiple discount codes during checkout.
This App has worked perfectly to give my customers the proper discounts. Very easy to use. The Support is fantastic. Always quick to respond. I recently changed Themes. Contacted support asking if they could install the code on the new theme. Installed the code within 2 business days of my request. In the next couple of weeks, I will be using the Bold Discounts Sales App.
Update December 13, 2019
I upgraded my Theme to a newer version of the same Theme. Had to re-install the code. Bold Apps has an automatic code install which makes installing the code fast and easy. But there were a few minor issues with the code install where I needed to contact Bold support. In less than 12 hours from my Support request, Brenda logged into my store and corrected the issues. The staff at Bold Commerce are very friendly and offer world-class technical support.
Hi there. Thank you so much for such an amazing review! We're so happy to hear that you've been enjoying our app for so long - we love to hear that.
We strive to offer the best support possible, and are really happy to hear your feedback about us! We sincerely appreciate all of the kind words you have. Your website looks great, by the way! Tons of great selection and well laid-out.
We look forward to helping you configure Bold Discounts should you need any assistance, as well as hearing about your continued success! Please reach out if you have any other questions or comments. :-)
Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)
Hey there, thanks so much for the review! We're so happy to hear Guri was able to help you out, and that you're enjoying our apps. :-) Please let us know if you have any other questions or comments!
By the way, your hair primer sounds amazing!
My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!
Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.
This pricing app makes it super easy for us to provide an online portal for our various customer types. It's easy to make adjustments to pricing, it's very user friendly, and the support staff is awesome!