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I won't give the app 5 stars because that would mean it was perfect from the moment I installed it. Let's face it though - with so many Shopify themes and variables can we expect that of ANY app? I had a few issues with the wholesale prices reverting back to retail during the checkout process - which is very frustrating to my wholesale customers since we had to manually create their orders each time. BUT - it was quickly fixed. Support Team definitely gets 5 Stars! This is the 3rd Bold App I'm using.
Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Recurring Membership App. GURI is quick and knows what he is doing. Awesome App too...Thanks
Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.
Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!
They seem like good people but this app is messing up my store. I update my store daily with new products and I don't this this app can keep up. Some of the products have the discount applied and some don't. Then I found some showing the prices that were suppose to be hidden and others were just fine.
I just need an app that works out the gate with out all this coding which I believe is slowing down my store.
I am sure it is good for others just not good for me. I am hoping they respond quickly to remove so I can feel at ease. Right now I am on pins and needles.
brenda is top and i know what to say more but i kinda like bold they respond very fast and it feels good how they are concerned
Hi there, we'll be sure to share your kind words with Brenda! We definitely care about our merchants, and love to see them succeed; thanks so much for your kind words. Please let us know if you have any other questions or comments!
Also, your posture product looks great!
Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.
Disapointing. Not up to their promises and poor support.
We installed this app about a week ago and sent 5 mails to the supports team. We have not got any replies unless to tell us that they are busy with an other developpment.
It does not fullfill their promises:
• Offer Customer Specific Pricing (only fixed price which is obvisoulsy useless or percentage). Good maybe for a customer price level as Gold sivler etc... but not other use. No specific price handled per items sold. No variant handled when you are using variants in your products with different price. It set up everything at the same price.
• Use this app to offer multiple levels of WHOLESALE Pricing and use your same store for Wholesale and Retail. VERY DISAPOINTING, unless you handle your buinsess just with percentages which is not our case and I trust not the case of many other business.
YOU CERTAINLY CANNOT USE THIS APP TO RUN YOUR RETAIL AND WHOLESALES PRICING with one store.
We were expecting a specific price edition per items sold handled within the app and we just got percentage or fixed price.
Very dispointing as per the reviews we though of using their apps more and more, but for the first one used it is a total ZERO.
We hope to get a respond from their support team within the 14 days trial otherwises we will have no other choice to uninstall it and find an other solution elsewhere.
We will study the other app available on the shopify store called WHOLESALER see if it does the work better.
We will consider twice now from using other app from the BOLD team. Disapointing when you see all reviews telling so much good stuf about it.
Also poor support after installing it. We had to ask for help to external developpers to install the app as the installation guidelines are not clear at all.
Priyanka and Kelsey were very helpful when I needed assistant on a couple different things! 5 Star service for sure!
We are using this app for Wholesale and volume pricing and we are really impressed. The team are knowledgeable, friendly and helpful, and they have gone the extra mile for us wherever possible. When you investigate the options out there, they are extremely helpful, and the advice was accurate and surprisingly impartial! Good work all involved :)
Have not used the app yet as it required manual installation -- But Cody was very helpful in making sure it will be taken care of quickly! Thanks again :)