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This review is more about the impeccable customer service from the Bold team than the app itself, although the app functions brilliantly!
The support team are so responsive, I get replies to queries within a few hours and any issues (which are rare but can happen of course) are always resolved in a timely manner.
Further to that, in these recent weeks I've had two instances where I needed urgent help to rectify some problems in the checkout experience, and the team assisted with custom coding to alleviate problems our store was facing with discounts falling off when using certain payment methods.
I had looked at other apps to manage this task, which all would have cost us another whole subscription, but the Bold team helped me at no extra charge to create a custom solution for our store. For that reason, this app and any app by Bold is always going to be worth the money to us for the amazing level of continued support we receive from the team.
Thank you!
Thanks for the awesome review! We are glad to hear that you've been enjoying Custom Pricing and had a positive experience with our Customer Success team. Thanks for choosing Bold!
I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers.
Great app works perfectly!
I recommend it!
These guys ROCK! Seriously, Bold app's are amazing and their customer support team are legit rock stars while still being normal, easy to talk to people. This app works great for our needs and because of that have implemented others. Can't say enough great things about Bold Apps and their team!!
Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.
Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!
Fantastic customer service. Carter had quick replies and helped me solve an issue my store was having.
The app works good and the support we got from Abhijit and Harry at Bold was wonderful!
This is a pretty good pricing app and has a lot of features useful for running a medium sized store with loyalty membership and sales features. What really stands out is the customer service. I have encountered a couple of problems in the code of my site and so far Bold have fixed them very fast. Good work.
Arcee IS AWESOME!!!!!!!!!!!!!
Arcee was very patient and made sure I understood all the nuances of the customer pricing app
This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!
Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place.
We're always here to help! So please don't hesitate to reach out if you need anything else. :-)
Great pricing strategies and for creating customer loyalty. The customer service provided is top notch as well! We love using Bold Apps at www.lagomkids.com!