Recensioner (541)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
11 februari 2024

This review is more about the impeccable customer service from the Bold team than the app itself, although the app functions brilliantly!

The support team are so responsive, I get replies to queries within a few hours and any issues (which are rare but can happen of course) are always resolved in a timely manner.

Further to that, in these recent weeks I've had two instances where I needed urgent help to rectify some problems in the checkout experience, and the team assisted with custom coding to alleviate problems our store was facing with discounts falling off when using certain payment methods.

I had looked at other apps to manage this task, which all would have cost us another whole subscription, but the Bold team helped me at no extra charge to create a custom solution for our store. For that reason, this app and any app by Bold is always going to be worth the money to us for the amazing level of continued support we receive from the team.

Thank you!

Worklocker Australia
Australien
Mer än ett år användning av appen
BOLD svarade 21 februari 2024

Thanks for the awesome review! We are glad to hear that you've been enjoying Custom Pricing and had a positive experience with our Customer Success team. Thanks for choosing Bold!

23 januari 2020

I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers.
Great app works perfectly!
I recommend it!

John's Furniture Warehouse
Nya Zeeland
Mer än ett år användning av appen
26 april 2018

These guys ROCK! Seriously, Bold app's are amazing and their customer support team are legit rock stars while still being normal, easy to talk to people. This app works great for our needs and because of that have implemented others. Can't say enough great things about Bold Apps and their team!!

Ssi Tennis Apparel
USA
Mer än ett år användning av appen
27 november 2021

Pretty easy set-up. Does what I need it to do. Had some fine tuning to do and Harpreet fixed a global issue in about two minutes. Very happy.

All About The Bait
USA
Mer än ett år användning av appen
BOLD svarade 20 december 2021

Thank you for your review! We are happy to hear that Harpreet was able to help you in such a timely manner. We are always happy to help! Wishing you a wonderful season ahead!

5 februari 2020

Fantastic customer service. Carter had quick replies and helped me solve an issue my store was having.

Iron Rebel Power Gear
USA
Mer än ett år användning av appen
15 augusti 2018

The app works good and the support we got from Abhijit and Harry at Bold was wonderful!

Btiff
USA
Mer än ett år användning av appen
3 januari 2019

This is a pretty good pricing app and has a lot of features useful for running a medium sized store with loyalty membership and sales features. What really stands out is the customer service. I have encountered a couple of problems in the code of my site and so far Bold have fixed them very fast. Good work.

Trek & Travel
Australien
Mer än ett år användning av appen
26 juli 2016

Arcee IS AWESOME!!!!!!!!!!!!!

Arcee was very patient and made sure I understood all the nuances of the customer pricing app

Shop Display Tech
USA
Mer än ett år användning av appen
7 januari 2020

This app has been awesome for our company and today when I reached out to get help with a issue the team of Mayank & Brysen got the issue handled very quickly so I could get back to helping my customers!1 THEY ARE AMAZING!!!

EJuice Vape Distro
USA
Mer än ett år användning av appen
BOLD svarade 7 januari 2020

Hi there! Thank you so much for the kind words; we're so glad to hear that our app specialists were able to work with you and get everything sorted out with Custom Pricing! So sorry you ran into some issues in the first place.

We're always here to help! So please don't hesitate to reach out if you need anything else. :-)

23 januari 2018

Great pricing strategies and for creating customer loyalty. The customer service provided is top notch as well! We love using Bold Apps at www.lagomkids.com!

Lagom Kids
Singapore
Mer än ett år användning av appen