Bold Custom Pricing: Wholesale , 1,069 รีวิว
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Had the app for years. They suggested we move to draft order pricing in December, ruined our whole site and dealer programs. Wasted about 50 hours getting it all fixed and back to the Variant version, lost thousands of dollars in lost orders.
Fast forward to April, they update something in the app and now pages won't load. Support doesn't understand anything you are saying, wasted about 60+ hours and lost tens of thousands in orders. They're basically saying our size store can't be supported by this awful app, but they had no problem supporting me paying for it. On to find a different app, I'll update when we find a good replacement so you know where to look too. Don't waste time and money on Bold apps, the support is an absolute joke. Bold does not care about customers.
Customer service provided by the bold team is very impressive. Super responsive, super helpful - very happy with this application.
Shoutouts to Guri, Michael, Tim and Nick !
Hello there! Thanks so much for the kind words; we're really glad to hear that the team was able to work with you and get everything working as it should.
We're happy to help again if you need anything else! Please don't hesitate to reach out again if you need anything. :-)
This app definitely does everything described. This works great for our store because we have different pricing levels for different distributors and the Customer Pricing app let us set it up just like we wanted. Definitely recommended.
It makes it really difficult when shopify does an update and all of your wholesale pricing gets deleted and you have to redo all of your detailed pricing again. Apart from that, I have found this app pretty useful.
The team installed the liquid files on our site and got us up and running in no time!
I am extremely pleased with this app! I'm even more pleased with the support!! For me there was a learning curve and without the amazing support I received, I would have given up long ago. They helped me with the liquid install so I'd be up and running as quickly as possible. This was great as I had customers waiting to purchase product. I highly recommend this app. it makes selling retail and wholesale on the same site possible. The customer service is amazing!
I had help from Harpreet and Parminder, they were super responsive and very responsive, I recommend this application.
Thank you for your review and recommendation! We're glad that our support team was able to assist you. If you need anything else, don't hesitate to reach out! Also, that vacuum seal product you have looks great!
Rony was super helpful and friendly! Always nice to chat with nice chat reps. Bold really has the support thing down which is like 80% of the problem on all of these other apps. Love Bold, and works perfectly!
the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.
This app is very good !! The customer service is amazing. My theme is special and i didn't succeed to install the app by myself. So the developpers installed it for me and for free !