整体评分
4.5
每个评分等级的数量
  • 81% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 9% 的评分是 1 星
2013年9月23日

Just installed the app, best price I could find and it worked like a charm. Great app overall for all wholesaler!

CustomizeEliteSocks
美国
5天 人在使用应用
2016年10月24日

Customer service was very quick to respond and assist with the app installation.

Teach Social Studies
美国
7天 人在使用应用
2021年7月7日

I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.

BMWMerchandise
英国
7天 人在使用应用
BOLD已回复 2021年7月9日

Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.

2019年3月29日

This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.

Bearsumo
越南
7天 人在使用应用
BOLD已回复 2019年3月29日

Hi there, thanks for the review. I just wanted to apologize that you ran into issues while using our app. We have gone ahead and removed all of the code from your store, so you should find that any of those discounts are now gone.

Please let us know if you have any further questions, comments or concerns. We are more than happy to assist.

2020年2月10日

Thanks to Rajni, now my shop is perfect and works all good whit this fantastic App. Now my B2B clients see the correct price.

Penelope Milano
意大利
7天 人在使用应用
2022年2月19日

Buyer beware!!!! This app will screw your theme up permanently if you uninstall it. It leaves code throughout your theme and messes up future theme updates. They also don't give you support on the weekends so if they screw you over on a Friday or Thursday you're out of luck for at least a week. The actual app doesn't work well, to begin with, if you have people use discount codes it won't work with the custom pricing. Pretty awful development, worse support, and a major headache to part ways with them.

Aubergine Foods
加拿大
7天 人在使用应用
BOLD已回复 2022年2月23日

Thank you for taking the time to leave your feedback. We are very sorry to hear you had a frustrating experience with our app and support and we want to assure you that we take this very seriously. I can confirm a member of our team has reached out to you to help.

2022年4月20日

Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.

Love in Faith
美国
7天 人在使用应用
编辑时间:2023年2月22日

Just getting stared with the app, but I had really good customer service with getting this app installed. BOLD was responsive to my requests after we got the process started.

The only issues I had were "Automatic theme update" failed and the "Expert theme update service" link was broken. I wound up going to the BOLD website to create a ticket for support to look at.

Birpal was 5 stars great. Getting to him was a little difficult, hence the 4 star BOLD rating.

Wholesale Tile Liquidation
美国
7天 人在使用应用
BOLD已回复 2023年2月22日

Thanks for your valuable feedback! We are glad to hear you were able to get the help you needed. We will certainly look into the issue you described and make sure all is working as it should. We look forward to seeing your store grow with us! Thanks for choosing Bold!

2019年9月25日

The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)

Monkey Fist Survival
美国
7天 人在使用应用
BOLD已回复 2019年9月26日

Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :)

Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to!

Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!

2016年9月1日

We were very excited about trying this app, this Company seems to have a lot of apps with great ideas for Shopify but so far they don't actually all pan out as planned. The setup was difficult and we even paid for the install to be done for us. (which we are still waiting for that to be refunded since we were within the trial date) It never actually worked right with the settings we used and no one would get back to us, at one point we responded to their email about fixing the issues and our response we got from them was an email saying they hope our problem is solved because they closed our support ticket! How about asking or even checking to see if the issues were fixed first? Love the app ideas, highly advise you to invest in customer service reps to help you out.

Kendall Hartcraft
美国
7天 人在使用应用