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I was in trouble with the tags and the product pricing groups but Kelsey and Rahul were very helpful and I'm happy they solve all my problems!
We have been using this app since last year. The app is pretty straightforward and the staff are helpful.
I had a problem with the app where it was posting duplicate color swatches for the normal product listing and the alternative customer product listing. I contacted support and their support people did a great job of getting the issue to the developers who could resolve my problem. The developer did a great job and we are now fully functional. I was so impressed by the support as often when I make request of app owners to resolve our problems, we never hear back or it takes weeks to resolve. Not in this case. I was informed what was happening all through the process and the issue was expedited and taken care of as soon as possible. Great job Bold!!
Sukh did an awesome job helping me with adding members to an existing plan then requesting payment.
We're so glad to hear that Sukh was able to help you add customers to an existing plan you had set up using Bold Custom Pricing. Please let us know if we can help with anything else! :-)
The team at Bold are great! Quick to respond and help as needed. Excellent Customer Service and would recommend. Thanks to Taylor for his help today :)
Awesome. Amazing customer service!
We have used this app for managing discounts for our customers. It works well and is easy enough to use. When there was an issue, the customer support was responsive and helpful. Thank you
Thank you for your kind review. Your feedback is much appreciated! We are always happy to support our merchants to keep them on the road to success. Thank you for choosing Bold!
Today I had an issue with the Custom Pricing App, in particular the Detailed Pricing page was not working for me the way that it had previously. I did an online chat with Simran and he was able to replicate my issue with the help of Guri and they fixed my problem in no time. I am now able to get on with my price changes and adding new product. Thank you so much, great work!
Hi there; I just wanted to apologize for the issue you ran into with detailed pricing! We're really happy to hear that our support team was able to resolve it for you quickly over chat, though. So glad you're able to continue making changes now, thank you for the kudos and your patience while we sorted it out!
I absolutely love your company's mission; your cause is very special.
Aryan Sharma was the best customer service I have ever gotten. Patient and understanding! Thank you!
Excellent customer service! Fast feedback and follow-through. Thank you for your help Birpal!! Apparently I need 100 characters.
Thanks for your wonderful review! We are go glad to hear that Birpal was able to help you so efficiently. Thank you for choosing Bold!