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Bold Custom Pricing has done everything that our company needed and more. Customer service is superb and they are very kind and easy people to work alongside with. Businesses like this is what help small businesses like the one I work with with excel. Thanks Bold Custom Pricing for everything!
We're so glad Bold Custom Pricing is a great fit for your small business! Hearing how it empowers businesses like yours to excel makes our day. Thank you for choosing Bold!
Great app with a lot of customizations! Great alternative for being able to automatically tag customers based on certain parameters which makes my client's workflows much smoother. Wonderful customer service as well.
Thank you so much for your wonderful review! We are so glad to hear that Custom Pricing is working so well for your needs. We'll be sure to pass along your kind words to our support team too - it'll be sure to make their day!
We use this app for Quantity discounts to support wedding and event customers. The app works great and pays for itself with the increase in sales. The savings provided to our customer is a game changer.
Customer service is excellent and fast.
Thanks for taking the time to write in with your wonderful review. We're so glad to hear that Custom Pricing is helping you grow your business!
Very quick to respond and very kind. Thank you, Chandan, for your help!
Thank you for your kind words! We're so glad Chandan was able to assist you.
Thank you, Bold and Aman Chahal, for your unwavering dedication and for bringing my vision to life with such finesse. Your contributions have undoubtedly elevated my online presence, and I am excited about the opportunities that lie ahead with such a polished website.
Your commitment to excellence is commendable, and it has been an absolute pleasure working with you. I am genuinely grateful for your hard work, expertise, and the exceptional service you have provided throughout this process.
We're thrilled to hear that you're satisfied with the app and service from Aman. Your appreciation means a lot to us, and we're here to support you every step of the way!
the most important feature that the app is supposed to do, which is to apply discount rates according to customer group, does not work on the payment page. if it cannot do this, why am I billed from the day I downloaded it when it was free for 15 days, and why can't someone give me a real answer. customer service is terrible.
Thank you for your feedback. We'd like to apologize for the issue you are facing on your store. Our development team is working hard to get to the bottom of the cause and we hope to get you back on track as quickly as possible! Thank you so much for all your patience while our development team works to resolve this.
Wholesale prices on showin up at checkout.
I brought this to your attention a couple of weeks ago, and I thought it was fixed, but yesterday, a wholesale customer told us she sees regular pricing. I tested it and saw retail prices, not wholesale prices when I checked out.
Thank you so much for writing in to let us know. Our team has reached out to provide some support. We hope to make your experience better and get you back on track as quickly as possible!
We are trying this app on a completely new theme, we have been trying to install it properly for the last 5 days but no luck. Their support is responsive, they are trying to help us install for the last 3 days but they break more than they fix. We will give it another day or two but if they cant install it we will quit. Never install this app on a live theme. If you cant handle 3-5 days downtime of your store, do not install this app. Auto install, easy install my aaa.
Thank you for taking the time to write in. We are genuinely sorry for the issues you've experienced. I can confirm our team is actively investigating every angle and working hard to resolve this problem. Thank you so much for all your patience.
Highly recommend!
Thank you for the kind review!
Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.
We are so sorry to hear about your experience. Due to change in our ticket submission process, you received an automated reply from the system. We will certainly review our process! Thank you for your feedback. Our deepest apologies once again!