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Arcee IS AWESOME!!!!!!!!!!!!!
Arcee was very patient and made sure I understood all the nuances of the customer pricing app
The customer service and support from the Bold team is incredible! Very quick to respond and resolve any installation issues you may have. So many great features with this app and it makes buying so much easier for our wholesale customers. Highly recommend this app!
Great app, works well. Support team was very helpful with issues regarding installation.
Fantastic App and great customer service.
My website was originally hosted with another company. Upon looking to upgrade it took me to shopify and the Customer Pricing App. I have been extremely happy with the service, support, and functionality of all of these various services and applications. I am extremely happy with the support teams ability to configure this particular app after coming to the conclusion that it wouldn't work with the theme that I chose. As of now, I couldn't ask for more.
We had several issues out of the gate, but after working with Ryan from the support team, all of our issues were resolved in a timely fashion. They are responsive and as of today everything is working perfectly as promised. Communication and timely responses are key to a successful relationship and we found this with Ryan from Bold Apps.
Where do we start, we used bold custom pricing for about 3 years, so not new to them. In the last 12 months there has been many bugs stopping a smooth operation. They have a poor quality customers service which is the most important part of any app developer. I tried calling them and speaking to them on chat, but they really are a waste of time. We are testing other custom pricing apps on shopify to find a better solution. I think this is the problem with companies like bold, they focus on making as many apps and making as much money, that they take there eyes of the most important thing, a quality product and excellent customer service, Hope this helps someone avoid problems like we have , thanks
Thank you for your feedback. We are truly sorry for the experience you've had in the past. We've always made sure our merchants are taken care of in a timely manner as each and every merchant is important. Again we really appreciate your feedback and we will continuously work on better improving our product and in providing excellent customer service.
Their customer service is great! I was able to work with GURI today and look forward to being able to access and work the app better. Thank you! Had the opportunity to also work with Challi resolving another concern and received excellent customer service again. Thank you all!
Really glad to hear that the team could help. Thanks again for choosing Bold.
Great app and great service.
I had some minor problems after the app was installed. I took some screenshot, and mailed the to Bold. The day after all of the problems were fixed and they even gave an extra free month. I will most definitely recommend using Bold's Customer Pricing app! It works seamlessly, it is easy to use and my customers loves it!
Get App. Install team at Bold did an awesome job. Worth every penny! Will definitely install more of their Apps.