整体评分
4.5
每个评分等级的数量
  • 81% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 9% 的评分是 1 星
编辑时间:2019年8月21日

I had an install issue and other issue too. Charles and Raphael followed up and helped me overcome the challenges. Their customer support is awesome. Thank you BOLD team for the wonderful service! It's not easy but Keep up the great job!

Good luck!!

Fab Value Products
美国
2个月 人在使用应用
BOLD已回复 2019年8月21日

Hi there, thank you very much for the review! We're so happy to hear that our support team was able to help you overcome the challenges you were facing - we love being able to help our merchants succeed. :-)

Thank you so much for the kudos; please let us know if there's anything else we can help you with!

2016年2月18日

Fantastic customer service!!

Amaranthineblooms Uk
英国
2个月 人在使用应用
2021年4月10日

Honestly customer service is great. initially Having some issues with app, but customer service try to resolve the issue as they can. So far they have been able to resolve the issues. Especially bhumi, she is the best assist i ever have. Thank you bold app

Oneweld Supply
加拿大
2个月 人在使用应用
BOLD已回复 2021年4月15日

So happy that Bhumi provided great support! Thank you for the kind review and thank you for choosing Bold. Anytime you ever need us we will be there to help!

2020年5月9日

This app is so crucial with our business - we are doing 6 digit revenue in monthly sales and growing at 300% MoM

Unfortunately, months of months of issues with checkout - the wholesale application is rampant with bugs. Wholesale price randomly does not apply to orders. Our customers will therefore either abandon the cart or we would have to refund them manually. It's very annoying especially as a rapidly growing business that this app cannot do its simple job.

It does NOT work with third-party checkout buttons like Amazon Pay, PayPal, Apple Pay, Google Pay, etc.

As another reviewer mention - It does NOT work with Shopify discount codes. SO a lot of times will have to create an order manually just to apply a special discount code/credit that we issued.

Basically, for whatever reason, our customers will order X amount and the pricing will revert back to regular pricing without any wholesale price breaks applied as it should have. Can you imagine, having to tell customers on your IG DM to "please try another browser or redo the order in private browsing and get back to us if it works - if not we will create the order for you manually"

NOT A VERY DEPENDABLE APP AND WE ARE LOOKING FOR AN ALTERNATIVE AS WE WRITE THIS.

Rue Porter
美国
3年多 人在使用应用
2021年6月2日

Bad customer service ,bugged app .really bad experience. lost a lot of money due to this app. I wouldn't recommend any bold apps ,overly priced

Nature's Blends
英国
3年多 人在使用应用
2014年7月6日

Fantastic App. Another great move Bold Apps! Easy to set up and configure. Exactly what we needed to offer custom pricing levels with fixed dollar values. And again, the tech support for this app and all other Bold Apps we have installed is amazing. Well worth the install. 5+ stars.

Vancity Vapor
加拿大
2个月 人在使用应用
2020年3月25日

Since using the app, my AOV increases 20% in overall. Customer service is excellent. He responded to my requests and solved my issues very quick. Thank you so much Kelsey!

Kenviz
英国
2个月 人在使用应用
2014年1月24日

What a useful app! This was exactly what I was looking for.

NEHGS
美国
2个月 人在使用应用
2015年1月26日

I really like this app's approach to discount pricing. With our site, coupon and discount codes were having a negative effect. Customers would leave checkout, look for coupon codes, and they may or may not return (and if they did, they would pay less than they were already willing to pay). This is such a better way of handling discounts in my opinion--especially for creating wholesale- or commission-based customer accounts. I will say the installation is a bit of an undertaking, but they do provide a detailed guide for getting it done. If you're somewhat comfortable with coding, you can take this approach. But, the customer support is great and very responsive, so just take advantage of that if you run into any problems. Thanks guys!

The Vape Vet Store
美国
2个月 人在使用应用
2014年6月18日

It does provide an alternate login group-- a wholesale log in, in my case, with alternate pricing-- but I find the individual item editing a little clunky. Still learning how to use it well.

Medina Mercantile
美国
5年多 人在使用应用