评论 (1,077)

整体评分
4.4
每个评分等级的数量
  • 81% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 9% 的评分是 1 星
2019年9月17日

I was so lost. I wanted Quantity breaks. You seemed to have removed the ability to get the standalone app anymore and because of this I was so lost. However your live chat op REGINA helped me out and seriously solved all my issues so quickly. Thank you REGINA you ledge! I appreciate great customer service. And the bundled app is easy to understand once it was explained to me. Quick tip for Bold, maybe a small disclaimer about this new bundled app you have so that we don't get lost using it...as I am rarely disoriented in a tech app....that's saying something to me that you need more instructions about how to get JUST Quantity breaks within this new setup.

REGINA you are a lifesaver.

superabounds
澳大利亚
17天 人在使用应用
BOLD已回复 2019年9月18日

Hi there! Thank you so much for your feedback; I'll definitely share that with our team so we can make sure it's more clear that the Quantity Breaks app can no longer be downloaded on its own - although it can be used on its own.

So sorry for the confusion you ran into with this! I'll be sure to look into our documentation to see how we can make this more clear for our customers. We appreciate you bringing this to our attention! However, I'm very glad that Regina was able to help you understand how to get it functioning on its own, and explain it a bit!

编辑时间:2019年9月4日

I'm still figuring this app out, but with the help of the team, especially Parminder I was provided a step-by-step explanation with quick responses. I trust that we are being taken care of.

Kim'C Market
美国
17天 人在使用应用
BOLD已回复 2019年9月5日

Hi there! We're really glad that Parminder was able to give you some step-by-step instructions and explanations of the app - it can certainly be difficult to understand, so please don't hesitate to reach out if you have any other questions about its functionality.

We want merchants to succeed whether they're using our apps or not, so we absolutely will do anything we can to help you out when you need it. Thanks so much for trusting us, and for the review.

2013年11月22日

So far so good! - This App is exactly what we were looking for and enabled us to gear our shopify store up to our wholesale customers. the intergration was super quick and then Bold team have been on hand, good work :)

www.deadgoodshop.com
英国
大约1年 人在使用应用
2016年2月25日

Really nice app. Makes my wholesale ordering process a whole lot smoother!

It would be nice to be able to add a variety of shipping prices based on customer tags as well.

Tailor Made Nutrition
美国
12个月 人在使用应用
编辑时间:2019年4月4日

I have been using the app for a couple of months now, and i am not at all satisfied with it, but i also can't have my shop without it.
Just to warn others before making your shop depend on it.
First of all, support from bold is EXTREEMLY slow, so when you have an issue, prepare yourself to be really patient.
Second of all, Bold can't agree internally if this app works with their subsciption app, some say it does, other say it is compatible in some situation, and then others agian say not at all, this depends entirely on the individual you are put in contact with.
Also what bold does not tell you is YOU CAN'T USE COMPARE AT PRICES when using this app, at least that's what they told me, although it does work in some situations and not in others, i have doubts about this explanation, as it should be a general problem with compare at prices, but it just isn't, so i suspect this is just a way to go arround seriously helping me with my issue. The issue i have is that even though i have set a custom pricing at 20% the discount on the shop, some items are not discounted at all and others have the wrong discount, the explanation from bold is that i have compare at prices on my products, but this just doesn't add up cause it works on some products and not on others, so i would expect such an incompatability to result in the same issue all the time on all products, which it doesn't.
You sould also be prepared that communication with bold requires an enormeous amount of patience. Bold almost always tries to take the easy way out, which in combination with the extremly long response times, means it could take weeks to solve a simple issue. Somtimes it even feels like they misunderstand on purpose, just to postpone the issue and make you give up on the request.
Trust me on this, if you are considering using bold, move on! Try to find another app, you are really going to spend so much time discussing, explaining and pushing for an answer, it is simply not worth your time.
This is a culmination of a series of very bad experiences with bold, also with other apps from them, and every time you need help, you will feel lost and frustrated, and i think they really deserve an honest review, that explains others what to expect. Who knows maybe it will be heard somewhere in the top of the organization, so that they realize that they are just not providing the support that you would expect of an app developer of this size!

Garnodk
丹麦
10个月 人在使用应用
2020年8月26日

Thanks gury , Mayankkumar Patel and melody for helping me out to solve all my pricing issues of my website

GoodZay
缅甸
16天 人在使用应用
2018年3月14日

This app has been a wonderful asset to my business!

Scented Spirit Shirts
美国
16天 人在使用应用
2015年2月26日

I am very happy with this app. It solves a problem that I desperately needed solved, pricing levels for my customers. The install was completed on time as advertised (yes I paid for installation).

KCJ Diecasts and Collectables
加拿大
12个月 人在使用应用
2019年3月12日

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Shoplace
美国
16天 人在使用应用
BOLD已回复 2019年3月14日

Thank you for your review! If you have any questions about your new app or the information you received, please feel free to reach out again. Also, I love that colour of that ionic brush!

2019年3月28日

I would give them zero stars if possible have these guys on multiple stores only find out midway through using the QB haven't been working for couple months.

seenitonIG
美国
10个月 人在使用应用
BOLD已回复 2019年4月1日

Hi, thank you for your feedback. We're very sorry to hear that you've run into an issue with Quantity Breaks, and we would really like to look into this further for you.

Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.