評論 (1,057)

整體評分
4.4
各級評分數量
  • 81% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2019年3月29日

This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.

Bearsumo
越南
使用應用程式 7天
BOLD 已回覆 2019年3月29日

Hi there, thanks for the review. I just wanted to apologize that you ran into issues while using our app. We have gone ahead and removed all of the code from your store, so you should find that any of those discounts are now gone.

Please let us know if you have any further questions, comments or concerns. We are more than happy to assist.

2022年2月19日

Buyer beware!!!! This app will screw your theme up permanently if you uninstall it. It leaves code throughout your theme and messes up future theme updates. They also don't give you support on the weekends so if they screw you over on a Friday or Thursday you're out of luck for at least a week. The actual app doesn't work well, to begin with, if you have people use discount codes it won't work with the custom pricing. Pretty awful development, worse support, and a major headache to part ways with them.

Aubergine Foods
加拿大
使用應用程式 7天
BOLD 已回覆 2022年2月23日

Thank you for taking the time to leave your feedback. We are very sorry to hear you had a frustrating experience with our app and support and we want to assure you that we take this very seriously. I can confirm a member of our team has reached out to you to help.

2019年4月9日

very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.

Ah bonita Boutique
美國
使用應用程式 7天
BOLD 已回覆 2019年4月10日

Hello there, thank you for your review. I just wanted to send my sincerest apologies that your initial experience with our support team was less than adequate.

We look forward to connecting with you over the phone sometime today to help you with setting up the app!

2016年9月1日

We were very excited about trying this app, this Company seems to have a lot of apps with great ideas for Shopify but so far they don't actually all pan out as planned. The setup was difficult and we even paid for the install to be done for us. (which we are still waiting for that to be refunded since we were within the trial date) It never actually worked right with the settings we used and no one would get back to us, at one point we responded to their email about fixing the issues and our response we got from them was an email saying they hope our problem is solved because they closed our support ticket! How about asking or even checking to see if the issues were fixed first? Love the app ideas, highly advise you to invest in customer service reps to help you out.

Kendall Hartcraft
美國
使用應用程式 7天
2018年8月7日

Recommended to use this for Quantity Breaks by Bold Support, as their quantity breaks app was broken.

Worst thing we ever did. Sales down because it doesn't show 'From' prices on the collection pages and also when customers buy the quantities with discount doesn't get applied to the order, so totally useless.

AVOID if using for quantity breaks.

Nationwidetrailer
英國
使用應用程式 6天
2017年11月6日

Absolutely awful customer support, we contacted 4 days ago, nobody bothered to help us properly install the app. The app installation completely screwed up the theme and regular customers couldn't put orders through.
We ended up uninstalling this and lost money over it.

Vitamins Lv
拉脫維亞
使用應用程式 6天
編輯時間:2019年1月30日

Bold apps work great individually ONLY. Find one app and forget about the rest. Having more than one work is not something they seem to have thought of or bothered to mention in the description before you buy them. We wasted hours, days and weeks trying to fix things only to find out at the end, that product options and discounts or currency conversion to work together can't and is out of their scope of work to fix. We can hire them STARTING at $500-$1000.00 to fix it. This feels wrong. We are very disappointed after trusting them and buying so many apps from them without giving it a second thought. Wish you had customers like that? "Here take our money" Not anymore.

Aurora Generators
加拿大
使用應用程式 5天
2020年5月25日

Experts failed to install the app. Twice.

The support was lackluster. Tier I support was completely useless. App was buggy and wouldn't integrate with Streamline, our theme of choice. Had to regenerate subscriptions each time you wanted to change your pricing.

We didn't want to use the wholesale pricing feature, we wanted to have custom prices for Members that we setup with Bold Memberships.

But nope. No such luck.

Our workaround is to create a product that is public-facing, duplicate it, tag it with a special 'Member' tag, create a 'Members-only' collection and show this only to members. Pain in the ass, but it works.

Goodery
英國
使用應用程式 5天
編輯時間:2019年2月17日

basically broken as of february. stole $20 from me . poor service considering they ask for so much.

Fusify™
美國
使用應用程式 5天
2024年1月30日

Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.

Kitty Q Creations
美國
使用應用程式 5天
BOLD 已回覆 2024年2月12日

We are so sorry to hear about your experience. Due to change in our ticket submission process, you received an automated reply from the system. We will certainly review our process! Thank you for your feedback. Our deepest apologies once again!