評論 (529)
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Still no updates to being able to search for items by SKU. If you have a lot of products this is a pain point that should be addressed.
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Good app overall. Nothing mind blowing and the UI can be updated.
The ability to not search for editing product pricing based on SKU should be fixed.
Wholesale Pricing Discount and Wholesale Gorilla offer a better UI, real people to talk to for support, and NET Terms if that matters to you.
Thank you for your review. Feedback like this helps us prioritize what we work on next.
The bold pricing feature is extremely finicking and difficult to use (not self explanatory or a good UI). However, it works after you figure out the intricate details. We've had so many issues with pricing discounts, but now that we finally figured it out after speaking with Chandan, it should be seamless going forward in the future.
She was extremely helpful providing screenshots and letting me know how to update the prices so I can be self sufficient in the future.
Thank you for your thoughtful review. Feedback such as this is truly valuable to our team! We are so glad that Chandan was able to help you so thoroughly. We look forward to seeing your success! Cheers!
app works great... shame its overpriced ( i think its like 20$ a month ) which is the only reason for the 3 star rating
Thanks so much for your feedback. All feedback is important to us and considered with care. Thanks so much for taking the time to write in!
The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails
Hi there, I'm sorry to hear about the concerns you have about our support team. I can assure you that our support team does the best they can to tackle tickets with the utmost urgency. This being said, it's clear that your experience wasn't satisfactory. I can see that our app specialists have reached out to try to resolve the issues that you're seeing; we'll be more than happy to help however we can.
It does provide an alternate login group-- a wholesale log in, in my case, with alternate pricing-- but I find the individual item editing a little clunky. Still learning how to use it well.
The concept of this app is great, but has created several issues for us.
The communication from Bold has been great, but they don't seem to understand what is going on or how to fix it.
Each time I reported an issue, they fix that but a new issue appears. I seem to be going around in circles.
I have decided we don't need the app more than we don't need the hassles in trying to get it working correctly.
The other apps I use from Bold (Loyalty Points & Sales Motivator) are working well and I recommend these apps.
We added this app to Shopify to provide our best customers with additional discounts. Unfortunately the app stopped functioning properly. Without a request, it looks like Bold Support logged into our website, created custom orders, but nothing was communicated. Called Support, waited for 15 minutes and then robot told me to call back later.
Support contacted me very quickly to help resolve the issue. Will update once issue is resolved.
Hi there, I just wanted to apologize for the less-than-exceptional experience you have had so far with our support - that's certainly not what we want for our merchants!
It looks like our support specialist, Guri, has been in contact with you and was able to get the issue fixed on your theme after doing some testing and making necessary changes. We hope that everything is working on your end; could you please let us know if you're experiencing any other problems? We'd love to get everything solved for you!
So far so good, i like how it adds the code in for you, just think it pricey
Took me three days to get the answers I needed but finally found it. I think some of the support team need to read the queries more diligently rather than just sending a link to after a cursory glance.
Rajni keep on task with me and we finally reached the right info... Im going to try it and hopefully it will meet my wildest dreams and expectations :P
Hi there, thank you for taking the time to leave us this review! We're so sorry to hear that you had a less-than-excellent experience with our customer service team initially, but it looks like Rajni was able to steer you in the right direction!
I certainly hope that you find the premium version of Custom Pricing to be what your business needs to achieve your store's goals, and meets your dreams and expectations. :-)
Please let us know if you have any other questions about the app - we'd love to get you set up properly so you can see what the app will do for you!
Liked the idea of the app but because I only have a specific number of products in stock at a time and this allows wholesalers to purchase "infinity" amounts above the quantity I have it set doesn't work for me.
Other than that, after uninstalling it messed up the variants in my store and I had to have an expert at shopify go back through to fix the coding.
