Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

January 25, 2018

Awesome service, very fast response time!

Led Warehouse Nz
New Zealand
Almost 5 years using the app
August 5, 2013

Absolutely fantastic! The person who helped me through email when she realized my issue was urgent and responded during a Canadian National Holiday when her office was closed and was at a family function. I couldn't believe how dedicated she was to helping me! Customer Pricing App is the only reason I completely switched to Shopify and it looks like it is going to integrate perfectly!

lnsfoods
United States
Over 4 years using the app
April 3, 2018

Great application. I give them a 5 just for their customer service and documentation.

Extol Inc
United States
Over 4 years using the app
Edited July 31, 2017

This app is an excellent app and does exactly what I need it to!

I required some customization on my already very customized site, and their Customer Service from Mohit helped us achieve exactly what we were looking for!

Bold Marketplace
Canada
Over 4 years using the app
July 5, 2017

Had an issue with another app causing problems with showing all of the customer pricing options we had set up. The team at Bold were awesome at getting on top of it and being able to understand and solve the problem.
Thanks Mo for being proactive and showing awesome customer service. You guys are on it!

Artxflavor
United States
Over 4 years using the app
February 26, 2023

A prompt response was provided and gave clear instructions to sort the issue. The instructions given were easy to follow.

shop.remarkit
New Zealand
Over 4 years using the app
BOLD replied February 27, 2023

Your feedback is much appreciated! We so glad to hear our support team was quick and helpful. That is what we strive for everyday! Thanks for choosing Bold!

July 1, 2016

Thank you! Great service! we were having some trouble installing some codes in our website using their app, they responded so fast and fixed the problem right away.

Green Apple Active
United States
Over 4 years using the app
January 5, 2017

I enjoy working with Bold and their team. They have done custom tweaks for my site and have reworked and troubleshooted a few snags in a timely manner. Their customer pricing app is so important for our business and because of this app, we can grow as a company. I feel they have a passion for their business and work hard at it.

Thanks, Bold!
Emmi Micallef
www.pavehdm.com

Historic Decorative Tile
United States
Over 4 years using the app
December 30, 2013

Customer Pricing worked as intended and added a level of customization to our store that was previously not possible.

Freefly Store
United States
Over 4 years using the app
Edited November 25, 2020

Intuitive app, simple set up and it does what it's made to do. It's a huge contributor to our shop. There are resources for assistance such as forums and youtube and, like in my case, If I wasn't able to find a solution the Bold team (Stephanie and Taylor) ware quick to help with an issue and very friendly. 5/5

Coppola Beauty LLC
United States
Over 4 years using the app
BOLD replied May 30, 2019

Thanks for the great review! I'm glad to hear that our support team was able to help with your setup - we're always more than happy to, so please let us know if you have have any other questions or concerns.