Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

October 18, 2017

Fantastic App and a very supportive team - well done with the product and sevice

Sol O Vino
Kenya
Almost 4 years using the app
February 24, 2014

First I want to rate the customer service of the Bold team as first rate. They are responsive, polite and helpful. They led me from a very good App to a a more complete App instead of 2 Apps. This not only accomplished my business goals, it saved me time and money. On top of it, they did the install, which I had done the first install myself. I love this team, which must have some very good leadership.

I will be watch closely for what they come up with next! KT, Wholesale/Hardgoods/CT/USA

Parts2Connect.com
United States
Almost 4 years using the app
February 6, 2019

BOLD Custom Pricing has worked great for our brand, Brilliant Oral Care. After testing out a few apps, none were more accommodating for our wholesale pricing levels. It is easy to install and the customer service is great. Visitors to your site won't even notice the app is in place because the whole thing is totally seamless. brilliantoralcare.com

Brilliant Oral Care
United States
Almost 4 years using the app
July 4, 2019

Great app. Love the Quantity Breaks options. Highly recommend and the support is awesome. Thanks BOLD!

The Remote Warehouse
New Zealand
Over 3 years using the app
BOLD replied July 5, 2019

Thanks very much for the kind review! We're really glad to hear that you're loving our apps' functionality, and the quantity breaks addition! Please let us know if you have any other questions or concerns and we'd be more than glad to assist.

December 31, 2013

Customer Pricing works perfectly, this combined with BOLD Product Options app makes all the difference in the world.

E&K Vintage Wood - Fine Reclaimed Wood Products
United States
Over 3 years using the app
Edited July 10, 2018

Update 7/10/18 - Zachary was an absolutely amazing help this morning. I found myself floundering again after their update (again, some of it is not very intuitive), but he patiently answered all of my questions to my satisfaction!

This app does what it says. I find that while it's not particularly intuitive for the ignorant (that would be me), the customer service is VERY, VERY GOOD! Clear, concise and patient. Phillip has helped me to get up to speed very quickly with questions. Response time is almost immediate. Thanks!!!

Elijah House
United States
Over 3 years using the app
June 16, 2014

Love it, does exactly what I had hoped for, needed a facility to allow wholesale customers to see wholesale prices and buy online. I paid the extra to get the liquid installed, it was done quickly and without any hassle. Well worth it!
Highly recommend
Addrianna
www.barrydoyledesign.com

Barry Doyle Design Jewellers
Ireland
Over 3 years using the app
November 22, 2017

Tiff is great, he solves everything very fast. Bold apps have helped me a lot, fast attention and solution

Chefevandrounavezmas
Mexico
Over 3 years using the app
Edited October 16, 2015

Excellent!
After using this app for 4 months now Im very impressed with how easy it is use. It's become and essential extension to our store and we will continue to use it well into the future.

Ess K Customs
Canada
Over 3 years using the app
June 16, 2015

Great app, and the customer service team was incredible quick to resolve my issues. Definitely recommend.

Asian Accents
United States
Over 3 years using the app