Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

Edited November 26, 2018

Rony was super helpful and friendly! Always nice to chat with nice chat reps. Bold really has the support thing down which is like 80% of the problem on all of these other apps. Love Bold, and works perfectly!

Las Lilas Coffee
United States
About 1 month using the app
November 10, 2021

the support team have been great in helping me configure this app and some problems that I am seeing when creating discounts. Chandan has been awesome, very quick to respond with very clear explanations and instructions.

Pearler
Australia
About 1 month using the app
October 23, 2018

This app is very good !! The customer service is amazing. My theme is special and i didn't succeed to install the app by myself. So the developpers installed it for me and for free !

Le Noueur
France
About 1 month using the app
August 18, 2020

I just started using the app and it seems to work great. Charles was very helpful with helping me set it up when I had questions.

Budget PPE
United States
About 1 month using the app
September 3, 2015

This app is crucial if you using another invoice system (like Suffio) to invoice your wholesale (or discounted) customers. The invoicing apps for Shopify lack in the area of transferring the discounted prices to line items and is quite confusing to your customer. The detailed pricing option on Bold Customer Pricing allows you to transfer the discounted price to your invoices. Its great!

Little Brown Dog Southern Trade Co
United States
About 1 month using the app
June 13, 2014

Great app - unlimited pricing possibilities.
Downside is a bit complex configuration but I suppose, all the flexibility comes with a complexity...

IR Heating Inc.
Canada
About 1 month using the app
October 3, 2019

The best customer service around, Bhumi is an A++++. I've bothered her many 20 times lol but she always come through and is very fast and efficient, the best!

digitalnomadcorner
United States
About 1 month using the app
BOLD replied October 4, 2019

We're so glad to hear that Bhumi was able to answer all of your questions! :-) If you have any more, don't hesitate to reach out again! We're always happy to help.

I love your laptop accessories, by the way! They seem really strong and effective.

June 26, 2015

Customer Pricing has all the features I need to serve both retail and wholesale customers from one website. I had a few issues integrating it with my theme at first, but Support was fast and got everything up and running quickly. Just one of several Boldapps I'm using.

Croley Guitars
United States
About 1 month using the app
August 28, 2013

This completes our shopify cart.

I paid the little extra to have them install it since we have a custom template and they quickly got it done and working exactly as it is supposed to.

Pacific Distributing, Inc.
United States
About 1 month using the app
November 22, 2018

Nir and Param helped me with all of my problems and questions. Easily the best on the support team!

GiftlyVibes
United States
About 1 month using the app