Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

August 26, 2020

Thanks gury , Mayankkumar Patel and melody for helping me out to solve all my pricing issues of my website

GoodZay
Myanmar (Burma)
16 days using the app
March 14, 2018

This app has been a wonderful asset to my business!

Scented Spirit Shirts
United States
16 days using the app
March 12, 2019

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Shoplace
United States
16 days using the app
BOLD replied March 14, 2019

Thank you for your review! If you have any questions about your new app or the information you received, please feel free to reach out again. Also, I love that colour of that ionic brush!

April 20, 2023

Very good app and great service, thanks! Saved time and £2500 per month on shopify plus, always beats paying thousands extra for features that should come as standard on the 'worlds number 1 ecommerce platform'

LVWellCBD
United Kingdom
15 days using the app
BOLD replied April 21, 2023

Thanks so much for your review! We are so glad to be able to provide you the additional functionality you need to run your business—that's exactly what we aim to do! Thanks for choosing Bold!

January 20, 2018

I have not explored the full potential of this product (I have Premium), but from what I've seen already - it's brilliant. Thanks Bold. :-)

The Key Guys
Australia
15 days using the app
June 22, 2015

Works just the way it says. The support has been fantastic so far and I'm all around happy with this app. We have a fairly complex pricing structure and the different tiers of pricing combined with the ability to hide products from specific customer groups has been a lifesaver. Very happy with this!

Rxbar32
United States
15 days using the app
September 25, 2019

Rajni via live chat helped us out tremendously! I would highly recommend this app if you need custom pricing for wholesale customer accounts.

Corganics-ecommerce
United States
14 days using the app
BOLD replied September 26, 2019

Hey there, thank you for leaving us a review! We're so glad to hear that Rajni was able to assist you over live chat; it's great to hear that you're enjoying the app! Thank you for the recommendation. :-)

August 12, 2019

Great app and it's working perfectly. And when I had trouble setting it up Brenda really helped get it going for me.

Rug Tufting Machines
United States
14 days using the app
BOLD replied August 13, 2019

Hey there, thank you so much for the kind review; we're so happy to hear that you're enjoying our Custom Pricing app and that Brenda was able to help you out when you ran into some trouble! Don't hesitate to reach out if you have any other questions or comments. :-)

May 1, 2018

Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Recurring Membership App. GURI is quick and knows what he is doing. Awesome App too...Thanks

Momsational
United States
14 days using the app
Edited April 11, 2019

Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.

HIT Distribution
United Kingdom
14 days using the app
BOLD replied April 11, 2019

Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!