Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

July 9, 2021

I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!

ANS.EIN
Singapore
13 days using the app
BOLD replied July 13, 2021

We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!

October 18, 2013

Great app to service both retail and wholesale customers professionally on the same website! Easy to set up and super easy to use. Opens the door to so many more sales!

BearHands
United States
13 days using the app
March 8, 2019

The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!

Global Goods
United States
12 days using the app
BOLD replied March 11, 2019

Thanks a lot for your review! We're glad to hear how well our apps are working for you. Also loving the way your product pages are set up!

June 10, 2019

Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri

cermatreatment.com
United States
12 days using the app
BOLD replied June 11, 2019

Thanks very much for the review! We're very glad to hear that Guri was able to help you out over the phone. Please let us know if you have any further questions or comments. :-)

April 12, 2021

I've received help from Challi and Mayank and I have to say, they were amazing. They helped me through my problems and stayed in chat until the problem was solved. And these were not common problems. Some required custom development just for me! I am so happy with their support. Thank you Challi and Mayank!!

Scott's Protein Balls
United States
12 days using the app
BOLD replied April 15, 2021

We are so thrilled that Challi and Mayank were there to solve the issues you were experiencing. Thank you for the review ! We are always happy to help.

February 27, 2019

So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install

Garden Beet
Australia
12 days using the app
November 17, 2018

Thank you so much for this app
i'm using it and it is helpful.
i like it. and i recommend it for sure.

iCosmetrend Store
Morocco
12 days using the app
March 7, 2016

We have a very complex model where we sell retail as well as to Interior Designers & Architects so we need to offer tiered pricing that varies by vendor. We also have different vendors by geographic territories depending on their existing distribution so it creates a complex set of issues that I was not sure we would be able to solve until we found the Customer Pricing - Wholesale, Member & Country Specific App by BOLD. It is intuitive, easy to setup and has allowed us a tremendous opportunity to attract stronger vendors and broaden our customer base across the United States.

Juniper House
United States
11 days using the app
Edited March 5, 2020

Rajni is the best! Great customer service! Quick live chat support and worked with me for over an hour to help get my customizations working. Love it!

Bindle Bottle
United States
11 days using the app
November 9, 2017

This app really does some awesome things. The better thing is, their support team are really helpful. Response fast and accurate solve the problems.

Road Twenty Two
United States
11 days using the app