Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

August 28, 2023

The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.

Logistics G&G
Hungary
Over 2 years using the app
BOLD replied September 19, 2023

Thank you so much for writing in with your review! It's always helpful to hear feedback on all facets of Custom Pricing. We are so pleased to hear it's working well for your needs overall. Thanks for choosing Bold!

August 14, 2023

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Badminton HQ
United Kingdom
Over 4 years using the app
BOLD replied August 25, 2023

We are so glad to hear you are happy with our support and features. Words like your help keep us motivated and let us know we are on the right track! Thanks so much for your wonderful review!

July 10, 2023

I do recommend Bold Customer Pricing.
It has helped us serve B2C and B2B in one single site. Different pricing strategies are different to manage and this app makes it easier.

Atlesia
Mexico
Over 5 years using the app
BOLD replied July 14, 2023

Thank you so much for your kind review! It makes us so happy to design helpful solutions for businesses like yours. Thanks for choosing Bold!

August 4, 2023

Customer Service is superb. The team is very responsive, and they will really help their customers to fix their issues.

Shout out to Chintak - you rock! Thanks for your help! Appreciate it.

lapelpinplanet
United States
About 3 years using the app
BOLD replied August 9, 2023

Thank you so much for your kind words! We will be sure to pass along your message to our specialist, Chintak. We are so glad to hear you are happy with our support! Thanks for choosing Bold!

November 8, 2023

Very handy app and swift follow-up on queries!

Miccy's Jewelz Europe
Netherlands
About 1 month using the app
BOLD replied November 17, 2023

Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!

August 16, 2023

Greatest app! It does everything it promises.
We had great experience with customer service as well, prompt response, quick action.
Thanks, Bold Team!

Trufo
Hungary
Over 3 years using the app
BOLD replied August 25, 2023

Your review makes our day! We are so glad you are happy with our solution. Our team is always standing by to help with anything you may need. Thanks so much for taking the time to write in, and thanks for choosing Bold!

July 14, 2023

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!

XtremeCFM
United States
Over 3 years using the app
BOLD replied July 18, 2023

Thank you so much for your review! We really appreciate the positive feedback. Our team works hard to give the best in support, so this just makes our day! Thanks for choosing Bold!

August 9, 2023

Great app and helpful developer team over there. Helped troubleshoot some minor issues with the Detailed Pricing set up and store is working fine now. Thanks.

ViaDerma
United States
10 months using the app
BOLD replied August 14, 2023

We are so glad to hear the team was able to help get you set up and running smoothly! Thanks so much for your kind review, and thanks for choosing Bold!

July 9, 2023

Good app with good discounting functions for our VIP's and industry customers. Excellent tech support as well. Always solved any issues effectively and quick.

Mountain Equipment
Australia
Almost 6 years using the app
BOLD replied July 10, 2023

We are so happy to hear you are enjoying the features of Custom Pricing! Our team is always happy to help when facing roadblocks. Thanks for your support, and thanks for choosing Bold!

July 14, 2023

Very useful product. Very helpful staff if anything does go wrong - they get back to you in a very prompt manner.

Precious About Make-up
United Kingdom
Over 3 years using the app
BOLD replied July 18, 2023

Thanks for your wonderful review--it means the world to us to have your support! The team is always happy to help. We wish you every success!