Customer Privacy Banner

Customer Privacy Banner

by Shopify

Create a tracking consent banner for EU customers

2.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    8% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    36% of ratings are 3 stars
  • 2 of 5 stars
    20% of ratings are 2 stars
  • 1 of 5 stars
    28% of ratings are 1 stars

All reviews

1 - 10 of 25 reviews


The app would be great if it would comply with rgpd policies, but it is not the case.... Its incredible that shopify doesnt update the app


Same as many other native Shopify apps, it desperately needs a multi-language function. But most importantly, as many others have said correctly: it is NOT GDPR COMPLIANT as the customer cannot choose which cookies he/she allows or not. This app needs an update, and it needs it fast as many Shopify users might run into legal issues...

Pro Read

Not compliant as the customer cannot make a choice which cookies he/she wants or do not want before entering the website. This is stated as such in the EU law so I am wondering why Shopify tells us that this app is the one to use?

Wildhut Stoff & Papier

Its ridiculous that you cant change basic strings or make them translatable. This makes the most basic functions look wrong in your shop, like in the Customer Chat App, too.


This plugin looks nice but how can you translate the content you write on it? Most of the website are in all language, and I couldn't find any way to translate the content...

Bijou perché

Hello, this app is simple and could be great if :
- We could edit the link "Privacy policy".
- It didn't just work for European connections.


Users must be able to withdraw consent, how can users withdraw consent w-once it is given? We need a (js) URL to open cookie basic preferences manager.


Leider wurde html im Text deaktiviert, sodass keine Bilder mehr angezeigt werden.
Bitte wieder ändern!

it was okay until the background of the buttons turned black or transparent. Very bad experience! please fix it!


The app was great, until the buttons for "accept" and "no, thank you" turned grey. Now it just does not as good anymore.
Also I'd like to customize it, so that you can only accept the it, like i have seen it on many stores, which was not possible with that app.

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