The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Please don't abandon this app :( this is a basic functionality that should be integrated into shopify. We pay a lot of money for the service, and customers can't even edit their profile.... thanks to you this was possible.
Seems like this project was abandoned or something, API stopped working... used to be a good app. Hopefully the devs will update