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Very easy to setup. The email template is awesome and truily customizable. And the intelligent negative review "filter" is more than welcome. Besides all of this, it's a free app.
Thank you so much for taking the time to review us.
I've been using the Trustindex ‑ Google Reviews app for my Shopify website, www.patoys.in, to collect reviews for my Google Business profile, and it has some definite positives, but there are a couple of areas where it falls short.
On the positive side, the installation process is indeed super easy. I had it up and running without any trouble, which is a big plus for someone like me who's not very tech-savvy. Navigating the app online has been a breeze, and it's user-friendly.
I also appreciate that the app has led to a good email open rate from my customers. It's helped me gather valuable reviews, which is essential for building trust and credibility online.
However, there's one significant drawback I've noticed, and it's something the app developer mentioned too. While the app is primarily designed for Google Reviews, it promises to collect reviews automatically on Facebook and Yelp. Unfortunately, I haven't been able to find the settings for this feature. It's disappointing that this functionality is not as seamless as I had hoped for.
In conclusion, Trustindex is a great app for collecting Google Reviews with its easy installation and user-friendly interface. It has positively impacted my online reputation. However, the promised automatic review collection on Facebook and Yelp seems to be lacking or unclear in its implementation. If these additional features are important to you, it might be worth considering other options.
Hi,
Thanks for your feedback! The Facebook and Yelp links can be connected as well on the page where you added Google. You'll see an add URL under the first connection, where you can select "custom" and add your other URLs.
Feel free to write us, if you need further assistance,
Trustindex Team
very easy to use fast and hopefully will see my google reviews on the website
as this is very important also very good that its for free.thanks
Thank you for the positive review :)
Gabor
App not working, When clicking on Setup invitations blank screen appears with no setup option. If the app being discontinued?
Dear Beruru Pvt Ltd,
Thank you for your feedback.
The app did not work due to Thursday's app update.
The error has since been corrected.
We hope you will also be satisfied with our app.
Best regards, Tom
muy buena aplicación,cumplecon lo que menciona. Puedo recibir calificaciones de mis clientes directo en Google maps
Gracias!
No dude en escribirnos, si necesita ayuda,
Trustindex
good one
Thank you for the positive review :)
Gabor
It’s great this app is great for Shopify user, super easy to learn. Easy to navigate online with good open rate from customers
Thank you!
Feel free to write us, if you need any assistance,
Trustindex
I would love to be able to edit the redirect message when someone leaves a review 3 stars and below.
Thank you for reaching us. Please send a detailed description of what you would like to edit to suppport@trustindex.io. Laca from Trustindex
Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google.
Hoping to get this fixes or get my money back.
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Hi,
The auto email campaign is being developed at the moment, it’ll be ready this week.
Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect?
We’ll check the issue!
Feel free to write us, if you need further assistance,
Lídia
Trustindex
Setup was easy, simple interface and customisable settings that makes it effectively suit any sort of business.
Thank you!
Feel free to write us, if you need any assistance,
Trustindex