Reviews (34)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 4, 2024

very bad!!

Doov Cosmetics
United States
21 days using the app
Trustindex replied April 5, 2024

Hi,

Could you clarify the issue?
Our email address is support@trustindex.io if you need any help.
Waiting for your answer!

Feel free to write us, if you need any assistance,
Trustindex

March 25, 2024

Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google.

Hoping to get this fixes or get my money back.

..................................................................................

Game Dungeon
Sweden
About 1 month using the app
Trustindex replied March 26, 2024

Hi,

The auto email campaign is being developed at the moment, it’ll be ready this week.
Could you send us the subscription ID of your account and the google and facebook URLs you’d like to connect?

We’ll check the issue!
Feel free to write us, if you need further assistance,

Lídia
Trustindex

October 8, 2023

I've been using the Trustindex ‑ Google Reviews app for my Shopify website, www.patoys.in, to collect reviews for my Google Business profile, and it has some definite positives, but there are a couple of areas where it falls short.

On the positive side, the installation process is indeed super easy. I had it up and running without any trouble, which is a big plus for someone like me who's not very tech-savvy. Navigating the app online has been a breeze, and it's user-friendly.

I also appreciate that the app has led to a good email open rate from my customers. It's helped me gather valuable reviews, which is essential for building trust and credibility online.

However, there's one significant drawback I've noticed, and it's something the app developer mentioned too. While the app is primarily designed for Google Reviews, it promises to collect reviews automatically on Facebook and Yelp. Unfortunately, I haven't been able to find the settings for this feature. It's disappointing that this functionality is not as seamless as I had hoped for.

In conclusion, Trustindex is a great app for collecting Google Reviews with its easy installation and user-friendly interface. It has positively impacted my online reputation. However, the promised automatic review collection on Facebook and Yelp seems to be lacking or unclear in its implementation. If these additional features are important to you, it might be worth considering other options.

PATOYS
India
3 months using the app
Trustindex replied January 24, 2024

Hi,

Thanks for your feedback! The Facebook and Yelp links can be connected as well on the page where you added Google. You'll see an add URL under the first connection, where you can select "custom" and add your other URLs.

Feel free to write us, if you need further assistance,
Trustindex Team

February 9, 2024

So far so good! Easy setup and install process!

Great Lakes Race Supply
United States
4 minutes using the app
February 6, 2024

this is awesome, thanks!

Smokey BBQ Bits
Australia
11 minutes using the app
January 29, 2024

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

Outlet Parfums Store
Italy
9 minutes using the app
October 21, 2022

Very easy to setup. The email template is awesome and truily customizable. And the intelligent negative review "filter" is more than welcome. Besides all of this, it's a free app.

Luxpil.hu - SMB Management Kft.
Hungary
Almost 2 years using the app
Trustindex replied October 21, 2022

Thank you so much for taking the time to review us.

December 9, 2022

very easy to use fast and hopefully will see my google reviews on the website
as this is very important also very good that its for free.thanks

ElsaSilvestreJewelry
Spain
Over 1 year using the app
Trustindex replied December 12, 2022

Thank you for the positive review :)
Gabor

November 25, 2023

Funktioniert einwandfrei, bin zufrieden, www.akifrana.com

Kennzeichen Krefeld
Germany
3 days using the app
Trustindex replied January 24, 2024

Thank you!
Feel free to write us, if you need any assistance,
Trustindex

August 25, 2023

muy buena aplicación,cumplecon lo que menciona. Puedo recibir calificaciones de mis clientes directo en Google maps

kreativozusd
Mexico
8 months using the app
Trustindex replied January 24, 2024

Gracias!
No dude en escribirnos, si necesita ayuda,
Trustindex