Richpanel: AI Customer Service

Richpanel: AI Customer Service

Fra $9 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse (4,8)
Anmeldelser

Om denne app

Lanceret

15. november 2019 · Ændringslog

Sprog

Engelsk, Tysk, og Spansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. mere
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Indeholder tekst, der ikke er oversat

Vis oversættelse

Priser

BASE

$9 om måneden

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

14-dages gratis prøveperiode

PRO

$60 om måneden

eller $600 om året, og spar 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

14-dages gratis prøveperiode

PRO MAX

$120 om måneden

eller $1,200 om året, og spar 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

14-dages gratis prøveperiode

BASE

$9 om måneden

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

14-dages gratis prøveperiode

PRO

$60 om måneden

eller $600 om året, og spar 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

14-dages gratis prøveperiode

PRO MAX

$120 om måneden

eller $1,200 om året, og spar 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

14-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

135 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
8. marts 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Canada
12 måneder bruger appen
Richpanel Inc svarede 1. april 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1. april 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Storbritannien
Næsten 2 år bruger appen
Redigeret 28. marts 2024

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack
USA
4 måneder bruger appen
9. april 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
USA
Mere end et år bruger appen
26. marts 2024

Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!

Popov Leather®
Canada
Cirka en måned bruger appen
Richpanel Inc svarede 1. april 2024

We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!

I appreciate you and we are grateful to you for spreading the word - Thank you!

- Amit RG,
CEO of Richpanel

Om denne app

Lanceret

15. november 2019 · Ændringslog

Sprog

Engelsk, Tysk, og Spansk

Denne app er ikke oversat til Dansk

Fungerer sammen med

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Udviklet af Richpanel Inc

Om Richpanel Inc

4,8 i gennemsnitlig bedømmelse

4 års erfaring med at udvikle apps til Shopify App Store

1885 Cabana Dr, San Jose, CA, 95125, US

Support

Skriv en besked

1-415-498-1118

sales@richpanel.com

Denne udvikler tilbyder ikke direkte support på Dansk.

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