Richpanel: AI Customer Support

Richpanel: AI Customer Support

Preisgestaltung
Ab $89/Monat. Kostenloser Test verfügbar.
Beliebt bei Shops wie deinem
Sitz in den USA
Bewertung
4,9 (139)
Entwickler
Richpanel Inc

An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. mehr
  • AI agents resolve order, return, refund & subscription tickets end to end
  • A manager AI reads your store and writes the playbooks your agents follow
  • Guardrails you set: refund limits, approval rules, escalate instead of guess
  • A QA agent reviews closed conversations and closes the gaps it finds
  • One inbox for your team: email, chat, social, SMS and every store you run

Enthält unübersetzten Text

Übersetzung anzeigen
Beliebt bei Shops wie deinem
Sitz in den USA

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

  • Checkout
  • 20+ integrations
  • Aircall
  • Klaviyo
  • ReCharge
  • Returnly
  • Yotpo

Preisgestaltung

Wähle den Plan, der am besten zu deinem Unternehmen passt.

PRO

$89 / Monat

oder $828/Jahr mit einer Ersparnis von 22 %

$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.

Umfasst

  • Email, Phone, Chat, Facebook, Instagram
  • AI agents resolve tickets end to end
  • Connect up to 2 Stores
  • Customer Support Reports
  • AI conversations from $0.20 each
  • Choose your model: GPT, Claude, Gemini

14-tägiger kostenloser Test

PRO MAX

$119 / Monat

oder $1,188/Jahr mit einer Ersparnis von 17 %

$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.

Umfasst

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands
  • AI conversations from $0.20 each

14-tägiger kostenloser Test

Self Service

$119 / Monat

oder $1,188/Jahr mit einer Ersparnis von 17 %

$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.

Umfasst

  • Let customers help themselves
  • Track orders
  • Design returns & exchange flows
  • Product recommendations
  • Resolve up to 50% of issues on its own
  • AI conversations from $0.20 each

14-tägiger kostenloser Test

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (139)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
1. September 2026

Richpanel is an amazing tool for any D2C brand. It serves as a one-stop platform for managing customer queries efficiently and delivering a seamless customer support experience.

What truly sets Richpanel apart is their support team. They are incredibly responsive, knowledgeable, and always ready to help. Whenever we've faced an issue or needed guidance, the team has been quick to respond and proactive in finding the best solution.

Ekmiveda
Vereinigte Staaten
7 monate mit der App
10. August 2026

We use Richpanel as our main customer support platform, and it works really well for our team. The new AI is a great addition and has helped us automate more of our customer interactions and reduce manual work.

Their team is one of the best parts of working with Richpanel. They’re incredibly helpful, responsive, and always willing to find solutions with us. Highly recommend!

Plateful
Vereinigte Staaten
Mehr als ein jahr mit der App
6. August 2026

We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them

AlphaInfuse
Vereinigte Staaten
Mehr als ein jahr mit der App

Support

App-Support wird von Richpanel Inc bereitgestellt.

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Entwickler

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Eingeführt

15. November 2019 · Changelog

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