Richpanel: AI Customer Service

Name: Richpanel: AI Customer Service
Brand: Richpanel Inc
Rating: 4.8 (133 reviews)

A partire da $9/mese. Prova gratuita di 14 giorni.

Valutazione (4,8)

Recensioni

133

Sviluppatore

Richpanel Inc

Vedi il negozio demo

AI customer service, helpdesk, live chat for Shopify

Provide support at your convenience using the mobile app

Chat widget is designed Mobile first and works in all screens.

Informazioni sull’app

Lanciata

15 novembre 2019 · Changelog

Lingue

Inglese. Tedesco e Spagnolo

Questa app non è disponibile in Italiano

Categorie

Chat , Gestione ticket assistenza

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Scale with AI: Help agents draft high quality replies & boost their speed
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data

Prezzi

Prova gratuita di 14 giorni

BASE

$9/mese

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

PRO

$60/mese

o a $600/anno con un risparmio del 17%

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

PRO MAX

$120/mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

BASE

$9/mese

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

PRO

$60/mese

o a $600/anno con un risparmio del 17%

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

PRO MAX

$120/mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

133 recensioni

Valutazione complessiva

4,8

Numero di recensioni per livello

Il 97% delle recensioni ha 5 stelle
129
Il 2% delle recensioni ha 4 stelle
2
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 2% delle recensioni ha 1 stelle
2

8 marzo 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes

Canada

12 mesi di utilizzo dell’app

Richpanel Inc ha risposto 1 aprile 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 aprile 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK

Regno Unito

Quasi 2 anni di utilizzo dell’app

Data modifica: 28 marzo 2024

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack

Stati Uniti

4 mesi di utilizzo dell’app

9 febbraio 2024

I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together

RV and Auto Parts

Stati Uniti

2 mesi di utilizzo dell’app