Richpanel: AI Customer Service

Richpanel: AI Customer Service

月額$9から。 14日間の無料体験。
評価 (4.8)
レビュー
開発者

このアプリについて

公開日

2019年11月15日 · 変更ログ

言語

英語、 ドイツ語、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. さらに表示する
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

価格設定

14日間の無料体験

BASE

$9 /月

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

PRO

$60 /月

または$600/年で17%お得

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

PRO MAX

$120 /月

または$1,200/年で17%お得

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

BASE

$9 /月

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

PRO

$60 /月

または$600/年で17%お得

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

PRO MAX

$120 /月

または$1,200/年で17%お得

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

135件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月8日

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
カナダ
アプリの使用期間:12ヶ月
Richpanel Incが返信しました 2024年4月1日

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

2024年4月1日

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
イギリス
アプリの使用期間:2年弱
編集日:2024年3月28日

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年4月9日

RichPanel is the most cost effective and reliable option for cs.

Luxium
アメリカ合衆国
アプリの使用期間:1年以上
2024年3月26日

Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!

Popov Leather®
カナダ
アプリの使用期間:約1ヶ月
Richpanel Incが返信しました 2024年4月1日

We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!

I appreciate you and we are grateful to you for spreading the word - Thank you!

- Amit RG,
CEO of Richpanel

このアプリについて

公開日

2019年11月15日 · 変更ログ

言語

英語、 ドイツ語、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

開発者:Richpanel Inc

Richpanel Incの詳細情報

平均評価:4.8

Shopify App Store向けのアプリ構築経験:4年

1885 Cabana Dr, San Jose, CA, 95125, US

サポート

メッセージを送信

1-415-498-1118

sales@richpanel.com

この開発者は日本語での直接的なサポートを提供していません。

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