Richpanel Helpdesk & Live Chat

Richpanel Helpdesk & Live Chat

무료 플랜 사용 가능. 14일 무료 체험. 추가 요금이 부과될 수 있습니다.
평점(5)
리뷰
개발자

앱 소개

출시됨

2019년 11월 15일

언어

영어, 스페인어, 독일어, 그리고 일본어

다음과 통합:

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ Integrations

Automate 60% of your support tickets and let agents convert more visitors to purchase.

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations.

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations. 더 보기
  • Provide instant resolutions with self-service flows and no agent involvement
  • Manage tickets from Email, SMS, Social Media (comments and DMs) in a single view
  • Quickly understand customer needs with complete order and conversation history
  • View, edit, cancel and create orders without leaving the help desk inbox
  • Measure revenue and performance of agents with support analytics and dashboards

요금제

14일 무료 체험

Free

무료

  • 100 Conversations
  • Email & Live Chat
  • Facebook & Instagram
  • Multichannel Inbox
  • Order Actions
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

월 $200

또는 연 $1,800 및 25% 할인

$30 for additional 100 conversations

  • Everything in Free+
  • 1,000 Conversations Included
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

월 $500

또는 연 $4,800 및 20% 할인

$25 for additional 100 conversations

  • Everything in Starter+
  • 2,000 Conversations Included
  • WhatsApp + SMS
  • Self-Service Advanced
  • Basic Reports
  • CSAT Survey

Pro

월 $800

또는 연 $7,200 및 25% 할인

+$20 for additional 100 conversations

  • Everything in Regular +
  • 5,000 Conversations included
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

Free

무료

  • 100 Conversations
  • Email & Live Chat
  • Facebook & Instagram
  • Multichannel Inbox
  • Order Actions
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

월 $200

또는 연 $1,800 및 25% 할인

$30 for additional 100 conversations

  • Everything in Free+
  • 1,000 Conversations Included
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

월 $500

또는 연 $4,800 및 20% 할인

$25 for additional 100 conversations

  • Everything in Starter+
  • 2,000 Conversations Included
  • WhatsApp + SMS
  • Self-Service Advanced
  • Basic Reports
  • CSAT Survey

Pro

월 $800

또는 연 $7,200 및 25% 할인

+$20 for additional 100 conversations

  • Everything in Regular +
  • 5,000 Conversations included
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 99개

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2023년 1월 27일

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.

Pipcorn
미국
앱 사용 시간: 6개월
2022년 12월 22일

Thank you Richpanel!

All the information you need, all in one screen, able to take care of the customers with ease.

The support is amazing! They customized our screen and options to suit our specific needs.

Z Natural Foods
미국
앱 사용 시간: 대략 1년
2022년 11월 22일

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Brute Force Training
미국
앱 사용 시간: 9개월

앱 소개

출시됨

2019년 11월 15일

언어

영어, 스페인어, 독일어, 그리고 일본어

다음과 통합:

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ Integrations

Richpanel Inc 제공

Richpanel Inc 소개

평점 5

Shopify 앱스토어용 앱 빌드 경력 3년

지원

메시지 보내기

1-415-498-1118

sales@richpanel.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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