Richpanel: AI Customer Support

Richpanel: AI Customer Support

요금제
월 $79부터. 무료 체험 이용 가능.
하이라이트
미국의 비즈니스에서 인기 있는 앱
평점
4.8 (153)
개발자
Richpanel Inc

Complete customer service platform + AI Employees. Handle all channels in one unified inbox.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. 더 보기
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data
하이라이트
미국의 비즈니스에서 인기 있는 앱

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

  • ReCharge
  • Yotpo
  • Returnly
  • Klaviyo
  • Aircall
  • 20+ integrations

요금제

PRO

$79 /월

또는 연 $708 및 25% 할인

$79 per additional user

  • Channels: Email, Phone, Live Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

14일 무료 체험

PRO MAX

$109 /월

또는 연 $1,068 및 18% 할인

$109 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

14일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (153)

전체 평점
4.8
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 1월 25일

The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.

It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.

Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.

HyperSpring Toys
미국
앱 사용 기간 12개월
2024년 11월 25일

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers.
If we have a question, the team at RP is there quickly with help and an answer :-)

Oskar's Wooden Ark
오스트레일리아
앱 사용 기간 6개월
2024년 10월 10일

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Pedal Commander
미국
앱 사용 기간 6개월
2024년 10월 31일

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Pillow Slides
미국
앱 사용 기간 대략 2년
2024년 10월 22일에 편집됨

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!

We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

My Mind's Eye Paper Goods
미국
앱 사용 기간 5개월

지원

앱 지원은 Richpanel Inc에서 제공합니다.

또는 지원 포털 방문하기

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

출시됨

2019년 11월 15일 · 변경 로그

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