Richpanel: AI Customer Support
- Priser
-
Fra $89/måned. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4,6 (125)
- Utvikler
- Richpanel Inc
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Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
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Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
PRO
$89 / måned
eller $828/år og spar 22 %
$89 per additional user
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14-dagers gratis prøveperiode
PRO MAX
$119 / måned
eller $1,188/år og spar 17 %
$119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14-dagers gratis prøveperiode
Self Service
$119 / måned
eller $1,188/år og spar 17 %
$299 for each additional 20K orders
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (125)
Amazing Platform!
We moved over from Commslayer to Richpanel a few months ago and everything about their platform and support/onboarding team has been nothing short of amazing!
The move over for our dozen+ agents was very smooth. The Richpanel team walked us through the exact migration process and we were able to transition over without anything major breaking. And for all misc. bits, their team was super responsive on Slack to help us out.
They even setup all the key macros and automations that we had on Commslayer and trained our team leads and agents on the key tools/functionality.
Great software and great team to work with. We spoke with basically every helpdesk before committing to a big migration like this, and Richpanel came out on top in many ways, and I'm glad we did it, because it's worked out very nicely for us. Highly recommend!
I had so far a very negative experience.
First of all, it is way more expensive than you initially think it is. You need to pay for the Self-Service add-on. Because without it, you can't effectively use the live chat and pop-up. While with other customer support tools, this is normally included for free.
Also the customer support so far has been very poor and limited. Not what you would expect from....a customer support tool.
We’ve been using it primarily for customer service, and I have to say, the automation is SUPERB once it’s properly configured! The setup is incredibly user-friendly, with no technical expertise needed, and their support team is there to guide you every step of the way. From intuitive navigation to time-saving automations, it really empowers agents and managers to focus on what matters. Truly one of the best CRMs out there!
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Appstøtte levert av Richpanel Inc.
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