Richpanel: AI Customer Support
- Priser
-
Fra $89/måned. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4.7 (121)
- Utvikler
- Richpanel Inc
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An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.
Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.
- AI agents resolve order, return, refund & subscription tickets end to end
- A manager AI reads your store and writes the playbooks your agents follow
- Guardrails you set: refund limits, approval rules, escalate instead of guess
- A QA agent reviews closed conversations and closes the gaps it finds
- One inbox for your team: email, chat, social, SMS and every store you run
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- 20+ integrations
- Aircall
- Klaviyo
- ReCharge
- Returnly
- Yotpo
Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
Velg abonnementet som passer best for bedriften din.
PRO
$89 / måned
eller $828/år og spar 22 %
$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.
Funksjoner
- Email, Phone, Chat, Facebook, Instagram
- AI agents resolve tickets end to end
- Connect up to 2 Stores
- Customer Support Reports
- AI conversations from $0.20 each
- Choose your model: GPT, Claude, Gemini
14-dagers gratis prøveperiode
PRO MAX
$119 / måned
eller $1,188/år og spar 17 %
$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.
Funksjoner
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
- AI conversations from $0.20 each
14-dagers gratis prøveperiode
Self Service
$119 / måned
eller $1,188/år og spar 17 %
$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.
Funksjoner
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve up to 50% of issues on its own
- AI conversations from $0.20 each
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (121)
We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them
After using Gorgias for a few years, we were very happy with moving over to RP, they have an amazing support staff. Not only is the price better suited but the amount of extra features that you get is amazing. Thank you so much for an amazing service.
Richpanel has transformed customer support for our store. Order and customer info sits right in the conversation, so we answer faster and get it right first time. Our whole CS process is more streamlined and nothing slips through. The support team (Venya, Smriti, Febin and Sandhya) have been outstanding, quick to help and they follow up properly, even on weekends. Rare to find an app where the product and the people behind it are both this good. Highly recommend.
Brukerstøtte
App-støtte leveres av Richpanel Inc.
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