Richpanel: Customer Service AI

Richpanel: Customer Service AI

Priser
Fra $79/måned. Gratis prøveperiode tilgjengelig.
Vurdering
4,8 (150)

CX Platform & AI Employees. Used by 2,000+ brands.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. mer
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Sanntidsmeldinger

KI-chatroboter, Live chat, SMS, E-postchat, Talestøtte, Sosiale medier, Filopplastinger, Flere språk, Sanntidsoversettelse, Push-varsler, Tilbakeringing, Agentanalyse, Kryptering, Kundeinnsikt

Automatiserte svar

Vanlige spørsmål, Hilsener, Produktanbefalinger, Hurtigsvar, Bestillingsoppdateringer, Spørreundersøkelser, Send transkripsjon

Tilpasning

Farge og skrifttype, Emojier og klistremerker, Chatvindu, Åpningstider, Velkomstmeldinger, Chatknapper, Tagging, Chattilordning, Chatflyter, Agentavatar

Priser

PRO

$79 / måned

eller $708/år og spar 25 %

$79 per additional user

  • Channels: Email, Phone, Live Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

14-dagers gratis prøveperiode

PRO MAX

$109 / måned

eller $1,068/år og spar 18 %

$109 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (150)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
10. oktober 2024

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Pedal Commander
USA
6 måneder bruker appen
Redigert 22. oktober 2024

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!

We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

My Mind's Eye Paper Goods
USA
5 måneder bruker appen
31. oktober 2024

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Pillow Slides
USA
Rundt 2 år bruker appen
26. august 2024

Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.

Organics Ocean
USA
5 måneder bruker appen
21. oktober 2024

very helpful and quick

STRANDS OF FAITH
USA
Nesten 4 år bruker appen

Brukerstøtte

Richpanel Inc kan besvare eventuelle spørsmål du har om Richpanel: Customer Service AI.

Utvikler

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

15. november 2019 · Endringslogg

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