Richpanel: AI Customer Service

Richpanel: AI Customer Service

Vanaf  $9 per maand. Gratis proefperiode beschikbaar.
Beoordeling (4,8)
Recensies
Ontwikkelaar

Over deze app

Geïntroduceerd

15 november 2019 · Wijzigingenlogboek

Talen

Engels, Duits, en Spaans

Deze app is niet vertaald in het Nederlands

Werkt met

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. meer
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Bevat onvertaalde tekst

Vertaling weergeven

Prijs

BASE

$9 /maand

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

PRO

$60 /maand

of $600/jaar en bespaar 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Gratis proefperiode van 14 dagen

PRO MAX

$120 /maand

of $1,200/jaar en bespaar 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

BASE

$9 /maand

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

PRO

$60 /maand

of $600/jaar en bespaar 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Gratis proefperiode van 14 dagen

PRO MAX

$120 /maand

of $1,200/jaar en bespaar 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

135 recensies

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 maart 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Canada
12 maanden gebruiken de app
Richpanel Inc heeft geantwoord 1 april 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 april 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
Bewerkt 28 maart 2024

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack
Verenigde Staten
4 maanden gebruiken de app
9 april 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
Verenigde Staten
Meer dan een jaar gebruiken de app
26 maart 2024

Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!

Popov Leather®
Canada
Ongeveer een maand gebruiken de app
Richpanel Inc heeft geantwoord 1 april 2024

We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!

I appreciate you and we are grateful to you for spreading the word - Thank you!

- Amit RG,
CEO of Richpanel

Over deze app

Geïntroduceerd

15 november 2019 · Wijzigingenlogboek

Talen

Engels, Duits, en Spaans

Deze app is niet vertaald in het Nederlands

Werkt met

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Gemaakt door Richpanel Inc

Over Richpanel Inc

Gemiddelde score: 4,8

4 jaar ervaring bij het maken van apps voor de Shopify App Store

1885 Cabana Dr, San Jose, CA, 95125, US

Ondersteuning

Stuur een bericht

1-415-498-1118

sales@richpanel.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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