Richpanel: AI Customer Service

Richpanel: AI Customer Service

Prijs
Vanaf  $9 per maand. Gratis proefperiode beschikbaar.
Hoogtepunten
Populair bij bedrijven in de Verenigde Staten
Beoordeling
4,8 (138)
Ontwikkelaar
Richpanel Inc

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. meer
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

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Hoogtepunten
Populair bij bedrijven in de Verenigde Staten

Geïntroduceerd

15 november 2019 · Wijzigingenlogboek

Talen

Engels, Duits, en Spaans

Deze app is niet vertaald in het Nederlands

Werkt met

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Prijs

BASE

$9 /maand

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

PRO

$60 /maand

of $600/jaar en bespaar 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Gratis proefperiode van 14 dagen

PRO MAX

$120 /maand

of $1,200/jaar en bespaar 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

BASE

$9 /maand

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

PRO

$60 /maand

of $600/jaar en bespaar 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Gratis proefperiode van 14 dagen

PRO MAX

$120 /maand

of $1,200/jaar en bespaar 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Gratis proefperiode van 14 dagen

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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (138)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 maart 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Canada
12 maanden gebruiken de app
Richpanel Inc heeft geantwoord 1 april 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 april 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
9 april 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
Verenigde Staten
Meer dan een jaar gebruiken de app
26 maart 2024

Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.

Naturcontact
Verenigde Staten
Ongeveer een maand gebruiken de app
Richpanel Inc heeft geantwoord 1 april 2024

Did you just call us a Rocket?! I love it!

Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.

Thank you for being a Richpanel customer.

- Amit RG,
CEO of Richpanel

8 mei 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

AlphaTouch
Verenigde Staten
15 dagen gebruiken de app

Ondersteuning

Richpanel Inc kan al je vragen beantwoorden over Richpanel: AI Customer Service.

Ontwikkelaar

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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