Richpanel: Customer Service AI
- Ceny
-
Od $79/miesiąc. Dostępna darmowa wersja próbna.
- Ocena
- 4,8 (150)
- Deweloper
- Richpanel Inc
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CX Platform & AI Employees. Used by 2,000+ brands.
Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsWiadomości w czasie rzeczywistym
Automatyczne odpowiedzi
Dostosowanie
Ceny
PRO
$79 /miesiąc
albo $708/rok, co pozwala oszczędzić 25%
$79 per additional user
- Channels: Email, Phone, Live Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14-dniowa darmowa wersja próbna
PRO MAX
$109 /miesiąc
albo $1,068/rok, co pozwala oszczędzić 18%
$109 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (150)
This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!
Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!
We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!
My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!
Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.
very helpful and quick
Pomoc techniczna
Richpanel Inc może odpowiedzieć na wszelkie pytania związane z Richpanel: Customer Service AI.
Deweloper
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Wprowadzenie na rynek
15 listopad 2019 · Dziennik zmian
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