Richpanel CRM, Helpdesk & Chat

Richpanel CRM, Helpdesk & Chat

da Richpanel

Effortless customer service on email, phone, live chat, social

5.0 de 5 estrelas(27 avaliação)

Manage all support channels

Respond faster on Live Chat, Email, Facebook, Instagram, Phone from one simple help desk. Upgrade from Zendesk, Freshdesk, Interccom

Save customer support time

See order data next to each ticket. Send tracking info, edit orders & issue refunds without leaving the helpdesk.

Put support on autopilot

Resolve 50% of support tickets with intelligent self-service & help center. Your agents will never have to answer repetitive tickets again.


Sobre Richpanel CRM, Helpdesk & Chat

Scale your customer service without hiring more agents. Used daily by 1,000+ stores. Free onboarding and setup to help you prepare for the holiday season. Schedule a demo now.

What can you do with Richpanel?

1. Support customers 24x7

Create self-service scenarios in the helpcenter and instantly answer common, repeat questions.

2. Respond faster to email, phone, live chat, Facebook, Instagram, WhatsApp & Yotpo Reviews

Respond to all messages from one simple, beautiful helpdesk. Phone channel supported via Aircall.

3. Integrates with your favorite apps

Integrates with Smile, ReCharge, Aircall, Postscript, Yotpo and more.

4. Take order actions inside the helpdesk

See order and tracking information next to each ticket. Take actions like cancel, refund, duplicate and edit order without leaving the help desk.

5. Upgrade to a powerful live chat experience

The only live chat messenger that enables customers to see orders, track packages & browse FAQs. Easily customize styling, branding to match your website.

6. Measure all customer service metrics

See how customer support is influencing conversions and revenue. Are your customers happy with your support? How quick is your response and resolution times? See breakup by agents, teams and issue type.

7. Support multiple stores

Running multiple stores? Or WantEasily connect all your stores. Set up store specific branding and support all customers from one place.

8. Support multiple languages

Set up live chat & help center in English, Spanish, Dutch, Norwegian, German & French. Don't see your language here? Contact us and we'll add it.

9. Easily migrate from Zendesk, Freshdesk, Helpscout, Intercom, Gorgias

Unlike other helpdesk solutions, you dont have to hire more and more support agents to scale your business. Join the 1,000+ businesses that chose Richpanel. Contact us for migration assistance.

Integração com

  • Smile,
  • ReCharge,
  • Aircall,
  • Postscript,
  • Yotpo

Veja o app em ação

Saiba como o app funciona em uma loja de exemplo.

Visualizar loja de exemplo

Galeria de mídia

Atendimento

Preço Avaliação gratuita de 14 dias

Visualizar todas as opções de preço
Free

Grátis

  • 500 conversations/month included

  • Unlimited Agents

  • Email + Live Chat + Facebook + Instagram

  • Connect 1 store

Regular

$249/mês

ou $200/mês faturados em $2,400 uma vez por ano

$25 per 100 conversations

  • 1,000 conversations/month included

  • Unlimited Agents

  • Email + Live Chat + Facebook + Instagram

  • CONTACT FOR A FREE DEMO

Pro

$699/mês

ou $500/mês faturados em $6,000 uma vez por ano

$15 per 100 conversations

  • 5,000 conversations/month included

  • Unlimited Agents

  • Email + Live Chat + Facebook + Instagram

  • CONTACT FOR A FREE DEMO

Enterprise

$2,000/mês

ou $1,666.67/mês faturados em $20,000 uma vez por ano

$10 per 100 conversations

  • 10,000 conversations/ month included

  • Unlimited Agents

  • SELF SERVICE PORTAL

  • Automate 40-50% support tickets

  • Dedicated self service expert

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    100% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    (0)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    0% das avaliações são de 1 estrelas
    (0)

Avaliações mais recentes

Buddha Power Store

We were using Zendesk before and we want a simple yet as effective multi-channel customer service platform. We also wanted an easy to understand dashboard and analytics. We were able to get all of that with Richpanel at a very affordable price. It was very easy to setup and the power replies were greate. Their support is very hands-on. Amit, Dorai,Ayush and Manoj were awesome!

TheConceptClub

Had to make a hard choice between Zendesk and RichPanel. With the free 500 conversations each month this is a no brainer! What?! Must have for any small business looking to invest in customer service.

310 Nutrition

Awesome product and team! We've gone from Zendesk to Gorgias & now to RichPanel, couldn't be happier with the decision. The platform is growing quickly and the founders really listen to our feedback and care for their product.