Richpanel: AI Customer Service
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Sobre esta aplicação
Lançada
15 de novembro de 2019 · Registo de alterações
Idiomas
inglês, alemãoe espanhol
Esta aplicação não está traduzida em português (Portugal)
Categorias
Conversa , Gestão de tickets de assistênciaFunciona com
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsCombine the best of AI & Humans. Provide high-quality support at scale.
Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Scale with AI: Help agents draft high quality replies & boost their speed
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Preços
Avaliação gratuita de 14 diasBASE
$9 / mês
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
PRO
$60 / mês
ou $600/ano e poupe 17%
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
PRO MAX
$120 / mês
ou $1,200/ano e poupe 17%
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
BASE
$9 / mês
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
PRO
$60 / mês
ou $600/ano e poupe 17%
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
PRO MAX
$120 / mês
ou $1,200/ano e poupe 17%
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
135 avaliações
Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!
Thank you for this excellent review and thank you for being a Richpanel customer.
I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.
Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.
- Amit RG,
CEO of Richpanel.
The most user-friendly platform to work with. I love Richpanel.
the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.
RichPanel is the most cost effective and reliable option for cs.
I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together
Sobre esta aplicação
Lançada
15 de novembro de 2019 · Registo de alterações
Idiomas
inglês, alemãoe espanhol
Esta aplicação não está traduzida em português (Portugal)
Categorias
Conversa , Gestão de tickets de assistênciaFunciona com
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsConstruído por Richpanel Inc
Sobre Richpanel Inc
Avaliação média de 4,8
A criar aplicações para a App Store Shopify há 4 anos
1885 Cabana Dr, San Jose, CA, 95125, US
Assistência
Enviar uma mensagem1-415-498-1118
sales@richpanel.com
Este programador não oferece assistência direta em Português (portugal).