Richpanel: AI Customer Service

Richpanel: AI Customer Service

Priser
Från  $9/månad. Gratis testversion tillgänglig.
Höjdpunkter
Populär bland företag i USA
Betyg
4,8 (139)
Utvecklare
Richpanel Inc

Automate your customer service. Without compromising quality.

Richpanel allows support teams to manage large support volumes with a small team size. Our AI and self-service lets your customers resolve 50% of the issues before it reaches the agent. And when it reaches the agent, the AI assists agents to draft replies and suggest actions making them 2-3x more productive. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel allows support teams to manage large support volumes with a small team size. Our AI and self-service lets your customers resolve 50% of the issues before it reaches the agent. And when it reaches the agent, the AI assists agents to draft replies and suggest actions making them 2-3x more productive. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. mer
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Populär bland företag i USA

Meddelanden i realtid

Agentanalys, AI-chattbot, Återuppringning, Kundinsikter, Chatt för e-post, Kryptering, Filuppladdningar, Livechatt, Flera språk, Push-meddelanden, Översättning i realtid, SMS, Sociala medier, Röstsupport

Automatiserade svar

Vanliga frågor (FAQ), Hälsningar, Orderuppdateringar, Produktrekommendationer, Snabba svar, Skicka utskrifter, Enkäter

Anpassning

Agent avatar, Öppettider, Chattuppdrag, Chattknappar, Chattflöden, Chattfönster, Färg och teckensnitt, Emojis och klistermärken, Taggning, Välkomstmeddelanden

Lansering

15 november 2019 · Ändringslogg

Språk

engelska, tyska, och spanska

Denna app finns inte översatt till svenska

Fungerar med

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Priser

BASE

$9 /månad

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Prova gratis i 14 dagar

PRO

$60 /månad

eller $600/år och spara 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Prova gratis i 14 dagar

PRO MAX

$120 /månad

eller $1,200/år och spara 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Prova gratis i 14 dagar

BASE

$9 /månad

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Prova gratis i 14 dagar

PRO

$60 /månad

eller $600/år och spara 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Prova gratis i 14 dagar

PRO MAX

$120 /månad

eller $1,200/år och spara 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Prova gratis i 14 dagar

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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (139)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
8 mars 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Kanada
12 månader användning av appen
Richpanel Inc svarade 1 april 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

8 maj 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

AlphaTouch
USA
15 dagar användning av appen
18 maj 2024

Amazing team and amazing support. Easy to set up but had an issue with getting my emails to show. The team stayed with me and had a call to sort the issue. Above and beyond a a great platform to deal with ALL you communication channels in one place.

Lifestyle Travel Trading
Australien
7 dagar användning av appen
1 april 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Storbritannien
Nästan 2 år användning av appen
9 april 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
USA
Mer än ett år användning av appen

Support

Richpanel Inc kan svara på eventuella frågor du har om Richpanel: AI Customer Service.

Utvecklare

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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