Richpanel: AI Customer Service

Name: Richpanel: AI Customer Service
Brand: Richpanel Inc
Rating: 4.8 (133 reviews)

Aylık $9 başlangıç fiyatıyla. 14 günlük ücretsiz deneme.

Puan (4,8)

Değerlendirmeler

133

Geliştirici

Richpanel Inc

Demo mağazayı görüntüle

AI customer service, helpdesk, live chat for Shopify

Provide support at your convenience using the mobile app

Chat widget is designed Mobile first and works in all screens.

Bu uygulama hakkında

Yayınlanma

15 Kasım 2019 · Değişiklik günlüğü

Diller

İngilizce, Almancave İspanyolca

Bu uygulama şu dile çevrilmedi:Türkçe

Kategoriler

Sohbet , Destek bileti yönetimi

Şunlarla birlikte çalışır:

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Scale with AI: Help agents draft high quality replies & boost their speed
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data

Fiyatlandırma

14 günlük ücretsiz deneme

BASE

Ayda $9

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

PRO

Ayda $60

veya yılda $600 ödeyin ve %17 tasarruf edin

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

PRO MAX

Ayda $120

veya yılda $1,200 ödeyin ve %17 tasarruf edin

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

BASE

Ayda $9

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

PRO

Ayda $60

veya yılda $600 ödeyin ve %17 tasarruf edin

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

PRO MAX

Ayda $120

veya yılda $1,200 ödeyin ve %17 tasarruf edin

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

133 değerlendirme

Toplam puan

4,8

Puan düzeyi başına sayılar

Puanların %97 oranındaki bölümü, 5 yıldıza sahip
129
Puanların %2 oranındaki bölümü, 4 yıldıza sahip
2
Puanların %0 oranındaki bölümü, 3 yıldıza sahip
Puanların %0 oranındaki bölümü, 2 yıldıza sahip
Puanların %2 oranındaki bölümü, 1 yıldıza sahip
2

8 Mart 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes

Kanada

Uygulamayı kullanma süresi:12 ay

Richpanel Inc yanıt 1 Nisan 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 Nisan 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK

Birleşik Krallık

Uygulamayı kullanma süresi:Neredeyse 2 yıl

28 Mart 2024 tarihinde düzenlendi

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:4 ay

9 Şubat 2024

I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together

RV and Auto Parts

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:2 ay