Help Center, Live Chat & CRM

Help Center, Live Chat & CRM

提供免费套餐。 14 天免费试用。 可能收取其他费用。
评分(5)
评论
开发人员
Richpanel Inc

关于此应用

推出日期

November 15, 2019

语言

英语, 西班牙语, 德语,以及 日语

集成对象

ReCharge, Yotpo, Aftership, Returnly, Attentive, 30+ Integrations

Automate 60% of your support tickets and let agents convert more visitors to purchase.

Richpanel help Ecommerce brands deliver exceptional customer service at scale. Richpanel help your customers find their answers quickly with self service and help your support agents work efficiently with an all-in-one helpdesk offering multichannel inbox, deep integrations with your tech stack to take order actions and intelligent assignment capabilities – delivering the level of service the modern ecommerce consumer demands is now effortless and scalable.

  • Customer self-service and live chat to provide immediate responses.
  • Measure revenue and performance of agents with support and revenue analytics
  • All-in-one helpdesk with complete customer history and Multichannel inbox

定价

14 天免费试用

Free

免费

  • 100 Conversations
  • Email & Live Chat
  • Multichannel Inbox
  • Order Actions
  • Mobile App
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

$200/月

或 $1,800/年(可节省 25%)

$30 for additional 100 conversations

  • 1,000 Conversations
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

$500/月

或 $4,800/年(可节省 20%)

$25 for additional 100 conversations

  • 2,000 Conversations
  • Everything in Starter +
  • WhatsApp + SMS
  • Self-Service Advanced
  • Social Media Integrations
  • Basic Reports
  • CSAT Survey

Pro

$800/月

或 $6,000/年(可节省 37%)

+$20 for additional 100 conversations

  • 5,000 Conversations
  • Everything in Regular +
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

Free

免费

  • 100 Conversations
  • Email & Live Chat
  • Multichannel Inbox
  • Order Actions
  • Mobile App
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

$200/月

或 $1,800/年(可节省 25%)

$30 for additional 100 conversations

  • 1,000 Conversations
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

$500/月

或 $4,800/年(可节省 20%)

$25 for additional 100 conversations

  • 2,000 Conversations
  • Everything in Starter +
  • WhatsApp + SMS
  • Self-Service Advanced
  • Social Media Integrations
  • Basic Reports
  • CSAT Survey

Pro

$800/月

或 $6,000/年(可节省 37%)

+$20 for additional 100 conversations

  • 5,000 Conversations
  • Everything in Regular +
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

97 条评论
整体评分
5
每个评分等级的数量
  • 99% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年11月22日

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Brute Force Training
美国
使用应用的时长: 9个月
2022年11月2日

I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!

Reyrr Athletics
瑞典
使用应用的时长: 27天
2022年10月28日

Great app to use to communicate with your clients. Amazing support. Got me back up and running in no time.

Marelli Exclusive
美国
使用应用的时长: 接近2年

关于此应用

推出日期

November 15, 2019

语言

英语, 西班牙语, 德语,以及 日语

集成对象

ReCharge, Yotpo, Aftership, Returnly, Attentive, 30+ Integrations

由 Richpanel Inc 开发

关于 Richpanel Inc

1 个应用

平均评分 5

在为 Shopify 应用商店开发应用方面有 3 年的经验

支持

发送消息

1-415-498-1118

sales@richpanel.com

此开发者不提供直接的简体中文支持。

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