Richpanel: Customer Service AI
- 定价
-
$79/月起。 提供免费试用。
- 评分
- 4.8 (150)
- 开发人员
- Richpanel Inc
配图图库
由2000多个品牌使用的客户支持平台。
Richpanel是受欢迎品牌如Ridge、SNOW和Jones Road Beauty使用的客户体验平台。 我们的主要卖点是您可以雇佣AI员工，这些员工可以使您的支持能力翻倍，并增加以前不可能实现的功能。 Richpanel是Shopify Inbox、Zendesk、Gorgias、Help scout、Kustomer、Gladly、Hootsuite和Sprout Social的热门替代品。
- 管理所有渠道：电子邮件、聊天、Facebook私信、Instagram和电话，从一个收件箱中管理
- 自助服务：通过自助服务门户为客户提供即时答案，全天候24x7
- 雇佣AI员工：使您的支持能力翻倍并增加新功能
- 集成您的技术栈：直接在收件箱中访问您喜欢的应用程序的数据
- 衡量和改进：从您的支持数据中获取可操作的见解
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations所有功能
实时消息传送
- AI 聊天机器人
- 在线聊天
- 短信
- 通过电子邮件发送聊天内容
- 语音支持
- 社交媒体
- 文件上传
- 多语言
- 实时翻译
- 推送通知
- 回拨
- 代理分析
- 加密
- 客户洞察
自动回复
- 常见问题解答
- 问候
- 产品推荐
- 快速回复
- 订单更新
- 问卷调查
- 发送文字记录
自定义
- 颜色和字体
- 表情符号和贴纸
- 聊天窗口
- 营业时间
- 欢迎消息
- 聊天按钮
- 标记
- 聊天分配
- 聊天流程
- 代理头像
实时消息传送
自动回复
自定义
评论 (150)
This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!
Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!
We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!
My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!
Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.
very helpful and quick
支持
Richpanel Inc 可以回答您关于 Richpanel: Customer Service AI 的任何问题。
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