Richpanel: AI Customer Support

Richpanel: AI Customer Support

定价
$89/月起。 提供免费试用。
深受您的同类商店的喜爱
位于美国
评分
4.7 (122)
开发人员
Richpanel Inc

通过AI优先的自助服务平台降低成本、减少工单并取悦您的客户。

完整的客户服务平台。通过自助服务门户自动处理重复查询,让客户24x7即时解决问题。从一个收件箱管理所有渠道。通过AI驱动的回复提高生产力。 我们提供免费的白手套迁移服务,并在两周内上线。请在网站上预约演示以了解更多信息。 轻松从Shopify Inbox、Zendesk、Gorgias、Help scout、Kustomer、Gladly、Hootsuite和Sprout Social迁移。

完整的客户服务平台。通过自助服务门户自动处理重复查询,让客户24x7即时解决问题。从一个收件箱管理所有渠道。通过AI驱动的回复提高生产力。 我们提供免费的白手套迁移服务,并在两周内上线。请在网站上预约演示以了解更多信息。 轻松从Shopify Inbox、Zendesk、Gorgias、Help scout、Kustomer、Gladly、Hootsuite和Sprout Social迁移。 更多
  • 管理所有渠道:从一个收件箱管理电子邮件、聊天、Facebook DM、Instagram和电话
  • 自助服务:通过自助服务门户24x7为客户提供即时答案
  • 雇用AI员工:加倍您的支持能力并添加新功能
  • 集成您的技术栈:直接在收件箱中访问您喜欢的应用程序的数据
  • 衡量和改进:从您的支持数据中获取可操作的见解

包含自动翻译的文本

显示原文
深受您的同类商店的喜爱
位于美国

语言

英语

这款应用未翻译成简体中文

适配以下产品:

  • ReCharge
  • Yotpo
  • Returnly
  • Klaviyo
  • Aircall
  • 20+ integrations

定价

PRO

$89 /月

或 $828/年(可节省 22%)

每增加一名用户$89

  • 电子邮件、电话、聊天、Facebook、Instagram
  • AI员工:Sidekick AI
  • 连接最多2个商店
  • 客户支持报告

14 天免费试用

PRO MAX

$119 /月

或 $1,188/年(可节省 17%)

每增加一名用户$119

  • PRO中的所有功能,以及:
  • SMS渠道
  • 社交媒体AI
  • 客户满意度调查
  • 多个品牌

14 天免费试用

Self Service

$119 /月

或 $1,188/年(可节省 17%)

每增加20,000个订单$299

  • 让客户自助
  • 跟踪订单
  • 设计退货和换货流程
  • 产品推荐
  • 自动解决高达50%的问题

14 天免费试用

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (122)

整体评分
4.7
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 2% 的评分是 2 星
  • 2% 的评分是 1 星
2025年5月30日

We've been using Richpanel for a while now, and it has significantly improved the way we manage customer support. The platform has made it so much easier to handle tickets efficiently, track conversations, and provide timely resolutions to our customers.

What really stands out is the level of support Richpanel offers — their team is incredibly knowledgeable, responsive, and approachable. Any time we’ve had questions or needed help with setup or troubleshooting, they’ve been quick to assist.

Overall, considering we haven't reached its full potential yet, Richpanel has helped streamline our support operations and improve the overall customer experience. Highly recommended for any business looking to scale their support team with the right tools!

buyFSA
美国
10个月 人在使用应用
2025年6月2日

We’ve been using it primarily for customer service, and I have to say, the automation is SUPERB once it’s properly configured! The setup is incredibly user-friendly, with no technical expertise needed, and their support team is there to guide you every step of the way. From intuitive navigation to time-saving automations, it really empowers agents and managers to focus on what matters. Truly one of the best CRMs out there!

Atolea Jewelry
法国
1年多 人在使用应用
2025年5月29日

We use Richpanel for both Paleovalley and Wild Pastures and it has been an absolute game changer for our customer support teams. The platform is intuitive, powerful, and has helped us consolidate support across multiple channels in one seamless dashboard. Our team has become more efficient, faster, and more organized thanks to Richpanel’s thoughtful design and automation features.

What really stands out is the dedicated support from the Richpanel team. They are always responsive, open to feedback, and genuinely invested in our success. We’ve been able to scale with confidence, improve customer satisfaction, and reduce first response times dramatically.

If you’re an eCommerce brand looking to elevate your customer experience, we highly recommend Richpanel. It is more than just a support tool, it is a partner in growth.

The teams at Paleovalley & Wild Pastures

paleovalley
美国
3个月 人在使用应用
2025年5月9日

My onboarding experience was outstanding — I’ve never been so well supported during a transition like the one from Gorgias to Richpanel. Richpanel’s pricing makes more sense, and the tool is smoother and more practical to use. The AI features aren’t charged separately, which means our support team is saving a huge amount of time.

A big thank you to Deepan, who guided us wonderfully through the onboarding process — always available to answer our questions and hop on calls to help with the setup.

I 100% recommend it!

Pacha™
法国
3天 人在使用应用
2025年2月26日

Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.

Shock Surplus
美国
6个月 人在使用应用

支持

应用支持由 Richpanel Inc 提供。

或访问支持门户

开发人员

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

推出日期

2019年11月15日 · 更改日志

更多此类应用

4.4 星(满分 5 星) 总共 854 条评论 提供免费套餐
更好的销售支持,集成聊天机器人和实时聊天于一体的帮助台
4.2 星(满分 5 星) 总共 558 条评论 提供免费试用
即时解决支持查询并发展您的业务。
4.9 星(满分 5 星) 总共 8 条评论 提供免费套餐
通过AI聊天机器人和24/7实时聊天改善客户服务

想要添加应用?

免费试用 Shopify 3 天