Richpanel: AI Customer Service

Richpanel: AI Customer Service

每月 $9 起。 14 天免費試用。
評分 (4.8)
評價
開發者

應用程式相關資訊

發布日期

2019年11月15日 · 變更記錄

語言

英文、 德文,以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. 更多
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

定價

14 天免費試用

BASE

月費 $9

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

PRO

月費 $60

或每年 $600,可省 17% 的費用

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

PRO MAX

月費 $120

或每年 $1,200,可省 17% 的費用

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

BASE

月費 $9

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

PRO

月費 $60

或每年 $600,可省 17% 的費用

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

PRO MAX

月費 $120

或每年 $1,200,可省 17% 的費用

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

133 則評價

整體評分
4.8
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年3月8日

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
加拿大
使用應用程式 12個月
Richpanel Inc 已回覆 2024年4月1日

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

2024年4月1日

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
英國
使用應用程式 接近2年
編輯時間:2024年3月28日

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack
美國
使用應用程式 4個月
2024年2月9日

I had an incredible experience working with their team! They were exceptionally supportive and truly amazing to collaborate with. Their dedication and professionalism exceeded my expectations at every turn. I highly recommend their services to anyone looking for a reliable and highly competent team. Their ability to provide support and deliver on their promises is unmatched. Definitely looking forward to our next project together

RV and Auto Parts
美國
使用應用程式 2個月
2024年4月9日

RichPanel is the most cost effective and reliable option for cs.

Luxium
美國
使用應用程式 1年多

應用程式相關資訊

發布日期

2019年11月15日 · 變更記錄

語言

英文、 德文,以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

由 Richpanel Inc 建置

關於「Richpanel Inc」

平均評分 4.8 顆星

已有 4 年為 Shopify 應用程式商店開發應用程式的經驗

1885 Cabana Dr, San Jose, CA, 95125, US

支援服務

傳送訊息

1-415-498-1118

sales@richpanel.com

開發者無法直接以繁體中文提供支援。

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